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Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers who have visited Greece rated AIG Travel
4.56 out of 5
91
ratings and reviews
98%
recommended
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Cruise
Filed claim
AIG Travel Travel Guard Basic
We missed some of the sites because they were closed on account of the virus.
Elsa V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Gold
We did file a claim and it was handled fairly . The response time was longer than usual due the claim backlog caused by a hurricane. We did however receive several emails apologizing for the delay.
Gary G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
great customer service, love dealing with them we have used this company for many years
we have never had to use, for more then some minor medical. A wonderful company
Susan C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
Fortunately, we did not file a claim, but had the peace of mind that our trip was covered.
Bernard W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard MedEvac Plan
We were in touch with them as my husband developed a medical problem and we weren’t sure if we would have to leave the cruise ship. I was unable to reach them by email as they only list a phone # and I was out at sea. I emailed my son in the states and he reached them and was able to get me a contact name , email address and claim #. They were very supportive and explained limits of our coverage. Since I only purchased emergency evacuation I would have had to pay if we decided to just fly home early but would have coverage if ship MD disembarked us to hospital. Luckily things improved so we stayed on the ship and no claim was filed. I was impressed with the help and response I got from this company.
Andrea A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your 4 1/2 star review of your AIG Travel Guard policy. In addition to emergency medical evacuation, your plan also included a secondary medical limit of 50,000 USD which would have reimbursed your for hospital expenses. However, you did not have trip interruption so you had no reimbursement for your unused, prepaid, non-refundable travel expense if you had ended your cruise early and returned home.

    InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.
    Nov 08,2019
The trip included a
cruise
AIG Travel Travel Guard Gold
The acid test for a plan such as this is what a claims experience is like. Is everything covered as you think? Is it fully covered? How easy is it to file the claim? How promptly is the claim processed? Does the payout seem fair? Etc.

All I can really say is that the purchase of this insurance gave us a good degree of peace of mind regarding a substantial sum of money that was exposed for a fair few months.
Mark H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
I went on my trip with peace of mind.
Carol A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
I didn't have to use it. But it was good to have it.
Grzegorz K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Silver
Peace of mind is priceless and at age 71 I am all too aware of the possibilities that could happen.
Bruce J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
We filed a claim for prepaid transport from the cruise port in Venice to the airport. Due to high winds and waves, our cruise docked late and people were not allowed to de board until nearly 10AM. We contacted the transport firm and they said they were re-scheduled, but we did not know when we could de-board. They insisted we rescheduled but we coild not provide them a time (and which they said they only wait 15 minutes, so we cancelled). We were emailed that the claim is being processed. About 10 days later, we received an email that our claim for prepaid shuttle to airport costs was honored and we will be getting a check back covering those lost costs. The check arrived today and we are delighted by the outcome and positive service from AIG.
Harry L. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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