Travel Insurance Reviews AIG Travel


Travel Insurance Quote LinkAIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers who have visited Thailand rated AIG Travel
4.41 out of 5
45
ratings and reviews
93%
recommended
Sort by
Showing
Cruise
Filed claim
AIG Travel Travel Guard Gold
The two times I contacted for coverage I was told it was not covered. Missing a plane and extending my coverage time frame. I don’t see the benefit you offer. I would not recommend your company.
Andrea D. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for submitting your comments. As you were advised by AIG, you can only extend a comprehensive plan prior to your departure date. In addition, we can certainly understand your disappointment when AIG advised you that there was no coverage for your missed flight. However, all comprehensive plans including your AIG Travel Guard Gold plan are "named peril" policies that would only reimburse you for specific covered reasons that are listed in the policy.

    For example, why did you miss your flight? Your policy would provide coverage for Travel Delay but only if you were delayed more than five consecutive days for the following reasons:
    "(a) the Insured being involved in or delayed due to a traffic
    accident while en route to a departure as substantiated by a police report;
    (b) Common Carrier delay;
    (c) the Insured’s or Traveling Companion’s lost or stolen
    passports, travel documents or money;
    (d) reasons listed under Trip Cancellation and Interruption."

    We regret that you are not pleased with this purchase. Nevertheless we do hope that you will consider calling InsureMyTrip customer care in the future for assistance in quoting and purchasing a policy. We are available weekdays from 7:00 am to midnight ET and weekends from 9:00 am to 9:00 pm ET.
    Jan 30,2018
AIG Travel Travel Guard Gold
Thank goodness everything went smoothly and we didn't have to use it but the peace of mind it provided for older travelers like my wife and I is invaluable.
Stephen L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Basic
The plan price was reasonable. I had no claims to file during my travels but it was nice have insurance to feel less stressed about going to a foreign country.
Viktoriya V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
as we had no claim, it is hard to evaluate
Laurie J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Basic
I didn't file a claim so I can't say too much as to how good it is, but the user interface was very easy and hassle free.
Robert W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard MedEvac Plan
Did not have to use it but the online purchasing process was simple and the cost reasonable! Was great comfort knowing I had it.
Ceylon A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
I contacted aig for assistance and they were very helpful.
Sidney M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
Overall great deal and I would recommend to others. I thought I may have to use some of the medical coverage (but didn't). I called and inquired about claim procedures. Customer service and the medical department were very helpful and explained everything. That reassured me that I had made a good purchase. Overall good value and by a recognized name in the insurance business.
Christopher J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
I didn't use it.
Jaime R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
I felt very comfortable with this plan. The feeling of not having to worry about any possible problems is priceless! The best part was not having to use it!
Lisa R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. IMT Services
    (4.68)
  3. Nationwide
    (4.64)
  4. MedjetAssist
    (4.62)
  5. MEDEX
    (4.61)
  1. GeoBlue
    (4.67)
  2. IMT Services
    (4.63)
  3. Berkshire Hathaway Travel Protection
    (4.54)
  4. Allianz Global Assistance
    (4.53)
  5. Crum & Forster - Travel Insured International
    (4.53)