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Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers rated AIG Travel
4.58 out of 5
6,803
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
AIG Travel Travel Guard Gold
A friend had the same plan and had to cancel their trip for medical reasons. AIG has given them the run a round for months. I would never use AIG based on their experience alone.
m. r. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your feedback. Your or a friend's negative claims experience can ruin the perception of travel insurance and deter you from future purchases. However, there are many factors that affect a claim which may certainly vary from one traveler to another, so we caution you on making that determination based on that claim.

    InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.
    Nov 15,2019
The trip included a
tour
AIG Travel Travel Guard Gold
I actually made use of the Travel Guard concierge service inasmuch as Lufthansa cancelled our flight back to the States about 24 hours before we were to take off. The alternative that Lufthansa offered had a long delay, and we had trouble arranging for alternative service, ultimately getting assistance from Travel Guard in confirming seating on a UA flight so we would arrive back in Seattle only a bit over 5 hours late. The TG concierge was better than working with Travelocity concierge, and way better than working with any airline, at least in the middle of the night.
Charles M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
Fortunately, we did not file a claim, but had the peace of mind that our trip was covered.
Bernard W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard MedEvac Plan
I had confidence in knowing we had this emergency medical insurance on our international trip. Luckily, we did not have to file a claim.
Jeanne P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard MedEvac Plan
We were in touch with them as my husband developed a medical problem and we weren’t sure if we would have to leave the cruise ship. I was unable to reach them by email as they only list a phone # and I was out at sea. I emailed my son in the states and he reached them and was able to get me a contact name , email address and claim #. They were very supportive and explained limits of our coverage. Since I only purchased emergency evacuation I would have had to pay if we decided to just fly home early but would have coverage if ship MD disembarked us to hospital. Luckily things improved so we stayed on the ship and no claim was filed. I was impressed with the help and response I got from this company.
Andrea A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your 4 1/2 star review of your AIG Travel Guard policy. In addition to emergency medical evacuation, your plan also included a secondary medical limit of 50,000 USD which would have reimbursed your for hospital expenses. However, you did not have trip interruption so you had no reimbursement for your unused, prepaid, non-refundable travel expense if you had ended your cruise early and returned home.

    InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.
    Nov 08,2019
AIG Travel Travel Guard Silver
Hello, I did not use the plan so I cannot really evaluate it.
Margarita B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Glad we did not need to use it. It was a great price for the coverage.
Richard R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
I had a wonderful time. Thank God nothing happen during the trip.
Elsa V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Silver
Hard to write a review if no action was necessary. But appreciate your efforts to gain feedback.
James L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
Although I didn't need any of the coverage while I was in Portugal, I sure felt better having it in place.
George F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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