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Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers who have taken a cruise and visited France rated AIG Travel
4.58 out of 5
79
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
AIG Travel Travel Guard MedEvac Plan
The policy seems to provide good gap coverage. But since there was no claim, I could not determine if any resolution would essentially be painless.
Steven M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Gold
Thankfully we didn’t need to file any type of claim
Craig M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard MedEvac Plan
When traveling abroad, it is essential to have insurance for medical expenses or medical evacuation, which are not covered by Medicare and most health insurance. On a trip to Turkey, a woman in our group had appendicitis. She did not have travel insurance. She had only Medicare and a secondary health insurance plan, neither of which covered any expenses outside the U.S. She could not afford to pay for an air ambulance to have surgery back in the U.S. So she had surgery in Istanbul. Her adult daughter stayed with her, and paid out of pocket hotel room and restaurant meals while her mother was in the hospital. They had to pay up front for her medical care and hospitalization. Presumably they had to pay a high airfare home when she was well enough to travel. I always buy travel insurance. My credit card (co-branded with an airline's frequent flyer program) covers trip cancellation and interruption when I charge flights, hotels, cruises, etc. to that card (even if it's a different airline). However, that credit card does not cover medical treatments, hospitalization, or evacuation to the U.S. in case of illness or accident. This AIG Travel Guard MedEvac Plan is very reasonably priced and covers that gap including expenses for a traveling companion. Thankfully my companion and I have not needed medical treatment while traveling, but having this coverage gives us peace of mind.
Charles C. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard MedEvac Plan
Easy and responsive. I’d purchase again.
Martha W. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
The staff at Travel Guard were pleasant to talk to. There was no long holding times on the phone. They processed my claim pretty quickly. I was very pleased with the service.
Thanks.
Harshadkumar P. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
This is an update of a previous review. My claim has been approved and should be paid within 10 days. I think the process could have been simpler. I had a previous claim several years ago that was handled much more expeditiously. I will not use AIG again.
David P. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Carol
    Photo
    We are very pleased to hear that AIG Travel Guard has issued your claim payment. Processing times of claims can vary depending on how much supporting material is needed. A member of the AIG Travel Guard Claims team will be in touch with you to follow up.
    Sep 27,2018
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
We are over seventy and were in Europe for over three months. We paid $4,500 for your insurance. Nothing happened. We rented a car but you did not cover that because we had insurance from my credit card (which paid us for a charge). So your insurance was useless to us. We have discovered that we don't need the medical coverage you provide and almost everything else you cover is incidental and rare.
Ralph S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Although forced to provide a rating on satisfaction with the plan, I can't comment on quality of claim handling, since I did not have a claim. The process of purchasing on Insure My Trip was very good, providing quick comparison of a number of plans.
Ronald B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard MedEvac Plan
We just needed medical coverage for our trip to Europe. AIG Travel had exactly what we needed, and so easy to obtain. Thank you.
Martin L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
This plan gave me the peace of mind that if there were any problems prior to the trip or during the trip, I would be covered in most cases and wouldn’t lose the money I’d paid for my trip and it would cover cost of most major interruptions if they happened. Thank you!
Martha B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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