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Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers who have tour and visited Costa Rica rated AIG Travel
4.44 out of 5
54
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
AIG Travel Travel Guard Gold
We had to cancel our trip on March 2nd due to illness. This was at the beginning of the Covid 19 pandemic. It took a few weeks longer than usual for the claim to start being processed (which was very understandable). But once the agent opened the case, the process took about a week to complete. Then once fully approved, we received a check for the full amount of insurance claim in 3 days. Outstanding service!
Susan T. would recommend this plan to a friend or relative.
2 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Antonia Pozarski
    AIG Travel
    Photo
    Thank you for sharing your positive claim experience. COVID-19 has resulted in historically high claim volume, but AIG Travel continues to strive for exemplary service. We appreciate your feedback and understanding during these challenging times. We hope you are feeling better! Take care and stay safe.
    Sep 24,2020
The trip included a
cruise
tour
AIG Travel Travel Guard MedEvac Plan
This AIG Travel Guard plan gave my wife and I pease if mind on our overseas trip. Thank you.
Andrew C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard MedEvac Plan
I want to rate the plan and my satisfaction a 5, but am uncomfortable doing so without having to file a claim.I would feel better qualified to give a 5 star rating that may influence the decisions of others if I had implemented the plan as presented. I would definitely recommend not traveling without extra insurance especially if someone is traveling outside their native country. The plan I chose had everything I was looking for and I was pleased with the price. Having the extra insurance definitely gave me peace of mind while traveling.
Randy H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Platinum
Plan was cancelled with the trip for an outrageous fee.
John H. would not recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Carol
    Photo
    Thank you for submitting this review and providing us with additional information regarding your telephone call to AIG.

    You purchased this policy on November 11, 2017. AIG Travel Guard denied your premium refund because your policy cancellation request was received outside your 15 day review period:

    "FIFTEEN DAY LOOK: You may cancel this insurance by giving the Company or the agent written notice within the first to occur of the following: (a) 15 days from the Effective Date of your
    insurance; or (b) your Scheduled Departure Date. If you do this,
    the Company will refund your premium paid provided no insured has filed a claim under this Certificate."

    In the future, you can contact us at InsureMyTrip prior to your original departure date so we can help you transfer the policy to a new trip.
    Apr 25,2018
The trip included a
tour
AIG Travel Travel Guard Basic
We've never filed a claim but had the comfort of knowing we were covered on the trip.
William S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard MedEvac Plan
This was specifically purchased for medical issues outside the US where trip cancellation, etc were covered by a credit card benefit.
Richard O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard MedEvac Plan
even though we didn't use it, it was great to have piece of mind at such a low cost!
Stephen H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard MedEvac Plan
Second time I have used Insuremytrip. First time. I had to file a claim for an injury. All was resolved very well. I will continue using Insuremytrip: value for money. Easy to use. Easy to talk to a real person.
Harry Y. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
I can not say if it was a good plan or bad. The problem with this is that I did not know what a typical level of protection would consist of. For instance, what would it cost to be Medically Evacuated to the US from Costa Rica - I have no idea, so is $1,000,000 correct or would $50,000 be good enough? If I don't know, I would tend to "Over Insure" myself which wastes money if it is not used. However, if I "Under Insure" myself I am left with a huge burden which I may not be able to financially recover from. But I believe this is what the Insurance Companies want, since most will "Over Insure".

Otherwise, I at least felt I was covered - which at least afforded me some peace of mind.
Richard W. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Zac
    Photo
    Thank you for your feedback on the policy. In the future, please consider calling InsureMyTrip to receive a recommendation. Our licensed representatives are trained to find the most cost effective policy that suits your needs. We are available 7 days a week at 800-487-4722.
    Dec 11,2014
The trip included a
tour
AIG Travel Travel Guard MedEvac Plan
Fortunately, we had no need to file a claim. This was good. So, we do not know the effectiveness of the policy.
Marshall M. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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