Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers who have visited the Caribbean rated AIG Travel
4.69 out of 5
526
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
AIG Travel ProtectAssist
Have had Travel Guard ins in the past on which occasion my husband fell in the islands on vacation and dislocated his shoulder, which I was able to pop it back in, thank God. He refused to get medical attention on the ship at that time. When we got home, his shoulder kept popping out and was in quite a bit of pain so he did go to the Dr. We filed a claim for this and I wasn't surprised they denied his claims as I knew he should have got documentation from the ship Dr at the initial time of injury. So bottom line, always get documentation to present with any claims. This past week, we had no reason to use our Travel Guard Ins. And I would use them again in the future.
Jay L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Gold
Even though we did not need to file a claim, knowing the coverage was there was a great comfort to us. The plans were easy to understand and it was helpful to see all our options listed.
Robert M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
I thought the reps on the phone were nice and personable and made me feel very comfortable with the insurance I had purchased. Luckily I did not need to use it, but it was a great comfort knowing that I would be able to go to a doctor if anyone in my family needed one.
Nicholas L. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Essential Expanded
Never used the plan, but have been very satisfied with customer service.
Junius N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Essential
Very pleased, especially since our original dates of our cruise were re-scheduled to a later date.
Thomas V. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
Didn't have any problems on the trip, so can't evaluate the insurance fully. But the peace of mind is worth it.
Kimberly M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
Just Knowing I was insured was great, and no worrying if something would have happened.
Marylou L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
We used this same plan two years ago, when we took a cruise. We ended up having to use it, as we got caught up in Tropical Storm Lee and our ship left a couple days late. Communication with the 24 hour hotline was great and we got all of our expenses covered, for the two days we were supposed to be on the ship. They were prompt in sending out the check to us. I love this plan, as we could have cancelled our cruise completely and gotten our money refunded, as were delayed for a certain amount of hours but we chose to sail instead.

My brother and SIL had trip insurance through Costco and it stunk. Costco barley covered anything and they didn't get money back for the days missed on the cruise.

I would definitely recommended InsureMyTrip to anybody!
Tanya T. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Essential
I did not have to file a claim, but because of the October 8th/9th storm in the northeast, I was extremely concerned about missing our cruise out of Miami on October 9th. Our airline reservations were for mid-day October 8th and many flights had already been cancelled on the evening of October 7th. I called Travel Guard on 10/7 to review my options and spent a half hour on the phone with a TG representative, who reassured me that, if the flight was cancelled, TG would do everything possible to make alternate arrangements to get us to the port of embarkation or to the first port of call. Fortunately, our flight was the last flight to Miami out of LaGuardia that day and everything worked out as planned. It was comforting to know that Travel Guard was ready to assist in any way possible. I wouldn't insure with anyone else.
Gregory P. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Silver
Fortunately, there were no issues during my recent trip. Very satisfied with the available coverage, cost and ease of use of website. Will continue to use Insuremytrip.com for future coverage needs. Thanks!
Michael M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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