Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers who have visited the Caribbean rated AIG Travel
4.69 out of 5
526
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
AIG Travel Essential
Our claim was handled very quick and efficiently after we got the information needed.
Melvin S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Essential
We did not have to use the insurance, thankfully, but they were prompt with all the paperwork and e-mails.
Katherine R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AIG Travel Essential
Thanks for making it so easy to buy travel insurance. We've used your service many times and expect to continue doing so.
John M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AIG Travel ProtectAssist
While we are thankful we didn't have to use the insurance during our trip I've always been happy to hand out my money for the assurance if something were to go wrong. I can say that yes, we have had to use the insurance a few times previously and each time, we were treated fairly and taken care of.
Karen K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
I didn't need to use it which is the best thing, but we had peace of mind while on our trip. Your custom service agent was soooo helpful.
Patricia A. would recommend this plan to a friend or relative.
1 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
AIG Travel Travel Guard Gold
The Travel Guard Gold plan fit our family's needs for affordable insurance coverage in the event that we would have had travel issues or the need for trip cancellation. Other than a 1.5 hour delay on the tarmac in St. Thomas, we had no problems and no need to file a claim, but it was comforting knowing the coverage was there.
I really appreciated the advice offered by the InsureMyTrip representative. I was unsure which plan would best for our situation and he offered comparisons and a recommendation. He was knowledgeable, articulate, helpful, and very pleasant.
I'll call InsureMyTrip before our next expensive vacation!
Michael V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Essential Expanded
Your coverage is most important to us, because of your waiver of preexisting conditions, along with the amount of coverage you provide at a good cost. Some health conditions are on going and have to be monitored. Usually one is monitored every 3 to 6 months and at times changes in medications or other advise is rendered. For this reason we use your insurance.
William T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel ProtectAssist
Even though we did not need to use the insurance, it was a great feeling that it was there in case of an emergency.
Lynn H. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Essential
The phone representative was amazing. He actually gave me many options and then the pros & cons. We were able to get to the phone center after an online rep suggested it.

We had a death in our immediate family on Dec 25th. We thought it might happen that way when we purchased the cruise insurance (we had thought we already had it, but when we checked we were shocked to learn we did not). So, we went to InsureMy Trip.com. Explained the situation to the online rep & asked if we qualified at that late date. The answer was a resounding 'yes'. Then they gave us an 800# to be able to talk to a representative. What quality employees and products they have. Definitely would consider using them again. By the way, we ultimately DID make the cruise. But have no regrets in having purchased the insurance from InsureMyTrip. What peace of mind at a reasonable price they provide.
Dennis C. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
The trip included a
cruise
AIG Travel ProtectAssist
While I know thousands of people use your travel insurance and are satisfied I have to admit that I was very disappointed. Maybe I was at fault because I didn't know what plan to purchase and just had purchase the wrong plan. I do know though that when I tried to cancel a cruise because my sister, who was traveling with me, was starting radiation therapy for cancer we were told that we could not get a refund. When though I had all the documentation from the surgeon, hospital and radiation therapist to prove she was indeed going through this. I now feel that Travel Guard just isn't for me.

Rose
Rose G. would not recommend this plan to a friend or relative.
21 of 23 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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