Travel Insurance Reviews AIG Travel


Travel Insurance Quote LinkAIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers who have visited the Caribbean rated AIG Travel
4.68 out of 5
489
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
AIG Travel Travel Guard Basic
Did not have to use it.
Seemed to have good coverages.
Peter G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Silver
I had to submit a claim due to trip delay (our initial flight was cancelled). The agent told me what was needed, and I sent everything except one item that Allegiant Air hadn't sent me yet. Insuremytrip (AIG TravelGuard plan) called a few days later and said my claim was approved, and I would be reimbursed for the additional expenses that I had submitted. Process seemed flawless and taken care of very quickly. Would highly recommend! Thank you.
Blake G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
Glad we purchased this insurance plan for our trip as we had to cancel our trip due to an illness and death of a family member. I made several calls to the insurance company asking for help with the paper work due to the changing circumstances of our situation and each time, I experienced polite, caring individuals who were happy to assist us. Once I sent out the needed paperwork, our claim was handled and completed in a very fast time frame. We are very happy with the service we received and will definitely look at buying travel insurance from them in the future.
Karen K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
Good news that I did not have to use the product. I will continue to purchase this on future cruises that I take, just as a precaution, because you never know when you may need it!!
Mildred R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Platinum
When I callled to give notice of my claim I was handled in a courtous and prompt manner. tHE CLim was processed
promptly.
Robert D. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard MedEvac Plan
I am pleased to say that I did not have to file a claim for this trip. However, one member of the group we were traveling with had a small stroke on this trip and was evacuated to a hospital at one of our ports of call. The cruise ship staff handled all the details and were very efficient but the medical portion was at this person's own expense since he did not have any insurance. I will always take trip insurance just in case as this will be a very expensive trip for my friend including the fact that they only got to be on this 14 day trip for 3 days and consequently lost all of that expense as well.
Susan B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
The entire process was straightforward, and the pricing was fair,for the security provided.
James R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
We selected the AIG plan we did because it provided the coverage we wanted at a competitive price. We are happy with the overall product and the ease in which it could be reviewed for benefits and could be purchased online.
Michael A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Silver
I had to cancel early due to a covered item, no hastle will use you again.
Karen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your 5 Star Review on behalf of AIG Travel Guard. It was great to hear that you received prompt payment after you filed your claim.
    Feb 15,2017
The trip included a
cruise
AIG Travel Travel Guard Gold
Due to Ft Lauderdale Airport FLL mass shooting on Jan 06, 2017, my JetBlue flight to FLL was canceled, with our cruise leaving 4pm on Jan 07, 1500 miles away. JetBlue Air did not have any seats on Jan 07 that could get my family to Miami in time to catch our cruise. I call Travel Guard AIG number in policy for assistance immediately, and agent was able to book seats on another airline that got us to cruise prior to departure from Miami. Within 3 weeks of filing a claim, AIG paid the claim for the cost four one way tickets costing almost $2k total, to MIA, . It is important to submit all documentation requested by AIG, and be polite and professional. Make sure you save ALL receipts, times and dates, because you will need them to file a claim. Write down details ASAP, before you forget. Also READ your policy. Insurance only covers what is in the policy.
Peter F. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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