Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers rated AIG Travel
4.56 out of 5
3,702
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
AIG Travel Travel Guard MedEvac Plan
I am pleased to say that I did not have to file a claim for this trip. However, one member of the group we were traveling with had a small stroke on this trip and was evacuated to a hospital at one of our ports of call. The cruise ship staff handled all the details and were very efficient but the medical portion was at this person's own expense since he did not have any insurance. I will always take trip insurance just in case as this will be a very expensive trip for my friend including the fact that they only got to be on this 14 day trip for 3 days and consequently lost all of that expense as well.
Susan B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
Claim process took much too long. I faxed required information on Jan 5, your system showed received on 15th. Took about 6 weeks from my completed FAXed claim until payment. Much too slow.
John M. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
The entire process was straightforward, and the pricing was fair,for the security provided.
James R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
We selected the AIG plan we did because it provided the coverage we wanted at a competitive price. We are happy with the overall product and the ease in which it could be reviewed for benefits and could be purchased online.
Michael A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
I was pleased to have good insurance coverage at a reasonable price for my trip, even though I didn't need to use it. I've used Travel Guard a number of times in the past for other trips, and when I've needed to file a claim, it was as painless as possible, the staff were always helpful, and the claims were paid quickly. I will likely use Travel Guard for many more trips in the future.
John G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Platinum
Unfortunately pets are not considered family members for the purposes of insurance. One of our cats had to have surgery a few days before our trip and we were faced with having to lose all of the money for our trip or pay to have the cat stay in the hospital, which was an added expense and very stressful on the cat. Insurance companies should realize that animals are family members and include them as part of the coverage with proper documentation from a veterinarian.
Diane B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry to learn of the unfortunate event that occurred prior to your trip. As a travel insurance comparison website, we offer a wide range of plans which include Cancel for Any Reason. There are 3 conditions that must be met to purchase a Cancel For Any Reason Rider as follows: Purchase the policy within 10 - 21 days of First Trip Payment; Insure ALL prepaid and non-refundable travel expenses prior to departure; Trip arrangements must be canceled more than 48 hours prior to the departure date. If you meet all 3 of these conditions, most of the policies will reimburse you 75% of your trip costs, unless otherwise noted. In the future, please call us at 800-487-4822 prior to purchasing a policy so that we can assist you in selecting a policy that best suits your needs.
    Feb 20,2017
The trip included a
tour
AIG Travel Travel Guard Basic
cheaper than other competitors (probably cheapest) so I bought from AIG and plan to use them again unless I see a cheaper quote from other companies.
HARRY Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Travel Guard Basic
You know that commercial "you picked the wrong insurance plan-NO I picked the wrong insurance company"
Steven M. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
We never used to bother with travel insurance, but don't feel the same security or confidence in traveling that we used to, so after researching several companies, we had peace of mind knowing the basic coverage we might need was readily at hand if needed. The whole package met our criteria without breaking the bank.
Robert M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Travel Guard Gold
Covered my business expense if travel canceled, good
Sylvia V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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