Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers who have and taken a cruise rated AIG Travel
4.53 out of 5
435
ratings and reviews
95%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
AIG Travel Travel Guard MedEvac Plan
I am pleased to say that I did not have to file a claim for this trip. However, one member of the group we were traveling with had a small stroke on this trip and was evacuated to a hospital at one of our ports of call. The cruise ship staff handled all the details and were very efficient but the medical portion was at this person's own expense since he did not have any insurance. I will always take trip insurance just in case as this will be a very expensive trip for my friend including the fact that they only got to be on this 14 day trip for 3 days and consequently lost all of that expense as well.
Susan B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
Claim process took much too long. I faxed required information on Jan 5, your system showed received on 15th. Took about 6 weeks from my completed FAXed claim until payment. Much too slow.
John M. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
The entire process was straightforward, and the pricing was fair,for the security provided.
James R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
We selected the AIG plan we did because it provided the coverage we wanted at a competitive price. We are happy with the overall product and the ease in which it could be reviewed for benefits and could be purchased online.
Michael A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Silver
I had to cancel early due to a covered item, no hastle will use you again.
Karen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your 5 Star Review on behalf of AIG Travel Guard. It was great to hear that you received prompt payment after you filed your claim.
    Feb 15,2017
The trip included a
cruise
AIG Travel Travel Guard Gold
Due to Ft Lauderdale Airport FLL mass shooting on Jan 06, 2017, my JetBlue flight to FLL was canceled, with our cruise leaving 4pm on Jan 07, 1500 miles away. JetBlue Air did not have any seats on Jan 07 that could get my family to Miami in time to catch our cruise. I call Travel Guard AIG number in policy for assistance immediately, and agent was able to book seats on another airline that got us to cruise prior to departure from Miami. Within 3 weeks of filing a claim, AIG paid the claim for the cost four one way tickets costing almost $2k total, to MIA, . It is important to submit all documentation requested by AIG, and be polite and professional. Make sure you save ALL receipts, times and dates, because you will need them to file a claim. Write down details ASAP, before you forget. Also READ your policy. Insurance only covers what is in the policy.
Peter F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Gold
Great choice, I should have bought it earlier to get more benefits out of it but I got what I needed for my trip to be insured.
Julio O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
Difficult to rate; there was no claim.
Myron K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
I had no reason to use it but it gave me peace of mind during my trip.
Melvin S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard MedEvac Plan
We felt the plan was comprehensive and reasonably priced. We didn't use it, but it provided us with peace of mind. We will do the same for our next trip.
Dick I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. Berkshire Hathaway Travel Protection
    (4.80)
  2. GeoBlue
    (4.70)
  3. IMT Services
    (4.70)
  4. Nationwide
    (4.64)
  5. Medjet Assist
    (4.60)
  1. Berkshire Hathaway Travel Protection
    (4.75)
  2. GeoBlue
    (4.70)
  3. Travelex
    (4.61)
  4. IMT Services
    (4.60)
  5. Crum & Forster - Travel Insured International
    (4.59)