Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers who have rated AIG Travel
4.55 out of 5
1,456
ratings and reviews
96%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
tour
AIG Travel Travel Guard Gold
The cost vs. benefits of the plan were satisfactory. We fortunately did not have to file a claim so thus, can't truely review the performance of this product.
Paul S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Basic
On our annual vacation in Ireland, missed connection, Jetblue 2 hours late, to Boston. Unexpected night in Sheraton Four Points.Logan Airport. Jetblue argued we'd been notified of such prospects, giving no alternatives and declined responsibility. With some substantiation, hotel and booking receipts by email, representative confirms AIG will cover the 'unplanned expense'.
I am comforted that, with age the need to buy insurance, will be covered when needed.
Russell P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Gold
Since I had no reason to cash in on my insurance (fortunately) I have no idea how good your plan really is.
Carolyn S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
As we age, we are finding that trip insurance is getting far too expensive. The plan we had provided the basic protections that we wanted at a cost we could afford. Thankfully, we did not need to make a claim, so we have no comments about how the company responded to a claim. We like being able to do business over the internet. The company has been responsive but not intrusive in the email that it sends.
Michael S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
The plan was fine, but I didn't need to rely on it. I did this plan to cover two trips combined into one as it was more reasonable financially and coverage-wise than taking insurance from two separate entities and because I booked my own air reservations.I trust it would have provided coverage if I had any problems.
Jill C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
I was glad to have the insurance, but because I did not have any health problems while out of the country, I was not able to put the program to use. I would use this plan again.
Sue Ann E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard MedEvac Plan
Since I had no medical issue during my travels, I don't know if or how well the plan would have served me. However, I did want to be covered and believed the coverage was adequate for my needs if I had had an issue. This plan compared favorably to what my travel company offered for a fraction of the price.
Sylvia M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
I recently took a luxury trip to Tahiti. The policy cost me just over $1,400. The trip was interrupted and delayed by a aircraft maintenance issue. The missed flight resulted in a cost of over $5,000 for alternative transportation, and a missed night up at the Four Season's ($2,000). AIG Travel Insurance does not cover aircraft maintenance issues, and would only cover $100 of the night which cost me $2,000. AIG Travel Insurance won't pay your claim. Don't use them. Very unhappy with their poor insurance service and their policy is a joke. Don't waste your money on these expensive policies, since they'll find a way not to pay you on a claim. Also keep in mind for luxury travel, most of these travel insurance agencies will first make your homeowners policies to pay first, and they are the secondary. In this case, they just would not pay for the trip interruption and delay. Buyer beware, don't buy policies from AIG Travel Insurance.
Gregory G. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for providing a review to assist your fellow travelers. As you indicated, AIG Travel Guard has denied your claim since there was no coverage for mechanical breakdown in the Basic plan for Trip Interruption and limited coverage under Travel Delay. It is never pleasing to hear that your claim has been denied, but it does gives us the opportunity to impress on your fellow travelers that they should review the terms of the plan prior to purchase or within the policy review period. Please click on "View Certificate" in your quote to read all the terms and conditions or call Customer Care at (800) 487-4722 to review the plans.
    Apr 28,2017
The trip included a
tour
AIG Travel Travel Guard Silver
Straight forward, well-organized information, able to purchase only the coverage I needed for the trip.
Carol W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Representative who helped me was very helpful and courteous. Thank you. Fortunately I did not need To place a claim.
Shirley C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. Berkshire Hathaway Travel Protection
    (4.78)
  2. GeoBlue
    (4.70)
  3. IMT Services
    (4.69)
  4. Nationwide
    (4.64)
  5. Medjet Assist
    (4.61)
  1. Berkshire Hathaway Travel Protection
    (4.88)
  2. GeoBlue
    (4.70)
  3. IMT Services
    (4.60)
  4. Travelex
    (4.59)
  5. Crum & Forster - Travel Insured International
    (4.59)