Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers who have rated AIG Travel
4.56 out of 5
1,415
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Hard to judge since we didn't use it at all
Leslie B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Didn't need it but glad I had it!
Raymond G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
AIG's customer service was great. They were knowledgeable, helpful, and always available when I had questions. The claim was processed in a timely manner, even though it was over the holidays. I definitely recommend this plan!
Amy H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
I haven't filed any claims, however I guess it gave peace of mind at affordable price.
Manoj C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
The plan I choose offers me peace of mind and great coverage as a primary provider. There are
to many things that are not covered by other policies.
Robert R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your comments. Please feel free to call us at 800-487-4722 for assistance with future purchases if you have any questions on coverage.
    Dec 17,2016
The trip included a
tour
AIG Travel Travel Guard Gold
I contacted aig for assistance and they were very helpful.
Sidney M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Silver
Fortunately, I did not have to use my insurance plan on my cruise. Unfortunately, two of my traveling companions had to use their insurance plans which were not AIG. Their plans did not have the complete AIG coverage, yet the cost was about the same. The next time we travel, I will use AIG again and I have recommended the AIG travel plan to my colleagues.
Mercedes L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Mainly purchased for a " peace in mind". Your product made our trip free of worry.
Alfred P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
I like using Insure My Trip because it's easy to use and the experience is always improving. It's easy to compare policies. While on my cruise, I had to visit the ship's doctor so I made sure I got the paperwork and completed the AIG form. After completing the claim form online and submitting the paperwork, I received a courtesy from my claims person. I did not hear anything after 30 days, so I sent an email to the claims person. It was never answered. However after calling, I got another claims person who checked their records and saw that it was a straight forward claim and processed it. He was in contact with me via email regarding the status of the claim, and I received a check shortly thereafter. I have no idea what happened to the first claim person or why or if she dropped the ball. I'm just glad that someone stepped up to the plate and took over.
Barbara D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
I have used TravelGuard 13 times for foreign travel in the last 12 years. Until now, I have never needed to file a claim. On this trip, American cancelled my flight to London and booked me on another flight, arriving 4 hours late, causing me to miss my connecting flight at LHR. I had to book a later flight on British Airways, which set me back several hundred dollars (unexpectedly). I filed a claim in late September 2016 when I got back. It took about 2 months for the claim to be processed, but it was handled correctly and I was reimbursed. Definitely recommend Travel Guard Gold.
Thomas B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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