Travel Insurance Reviews AIG Travel


Travel Insurance Quote LinkAIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers rated AIG Travel
4.56 out of 5
4,891
ratings and reviews
97%
recommended
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Cruise
Filed claim
AIG Travel Travel Guard Gold
The two times I contacted for coverage I was told it was not covered. Missing a plane and extending my coverage time frame. I don’t see the benefit you offer. I would not recommend your company.
Andrea D. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for submitting your comments. As you were advised by AIG, you can only extend a comprehensive plan prior to your departure date. In addition, we can certainly understand your disappointment when AIG advised you that there was no coverage for your missed flight. However, all comprehensive plans including your AIG Travel Guard Gold plan are "named peril" policies that would only reimburse you for specific covered reasons that are listed in the policy.

    For example, why did you miss your flight? Your policy would provide coverage for Travel Delay but only if you were delayed more than five consecutive days for the following reasons:
    "(a) the Insured being involved in or delayed due to a traffic
    accident while en route to a departure as substantiated by a police report;
    (b) Common Carrier delay;
    (c) the Insured’s or Traveling Companion’s lost or stolen
    passports, travel documents or money;
    (d) reasons listed under Trip Cancellation and Interruption."

    We regret that you are not pleased with this purchase. Nevertheless we do hope that you will consider calling InsureMyTrip customer care in the future for assistance in quoting and purchasing a policy. We are available weekdays from 7:00 am to midnight ET and weekends from 9:00 am to 9:00 pm ET.
    Jan 30,2018
The trip included a
cruise
AIG Travel Travel Guard Gold
Thank you for your excellent customer service and services.
Nicole B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
I supplied exactly what AIG requested and i will be receiving the full amount I claimed in a few days.
Could not have been more satisfied.
Naomi S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
Peace of mind has no price limit. Thankfully we didn’t need to use the insurance but it was comforting to know we had it.
Paul H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Happy again I did not have to use it!
John C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Travel Guard Gold
I did not need the plan, which is good. But I left a family member at home that has medical issues. I got the plan in case I had to return home sooner than expected. Thank goodness, that did not happen.
Sandra K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
My last trip was delayed and flights cancelled. AIG covered my return ticket and hotel for 5 days! Very quick response.
Deborah H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
My husband's health took a turn for the worse shortly before our scheduled cruise. His physician recommended that he not travel at that time. We filed a cancellation claim and were very satisfied with the outcome. It took about a month for the claim to be processed. I chose to handle the claim via their website and the process was easy to follow.
Cynthia P. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
Thankfully, I did not need to use the insurance, but had piece of mind throughout my trip to India
Kara L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Basic
didnt need to use it so no comment
ira k. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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