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Travel Insurance Reviews AIG Travel Travel Guard Basic

The Travel Guard Basic plan is the most economical of the four comprehensive trip cost protection plans offered by AIG Travel and may be ideal for travelers on a tight budget who want coverage in the event they have to cancel or interrupt their trip. Other coverages include Travel Delay, Medical, and Emergency Medical Evacuation. Options include Accidental Death (Flight) and Rental Car Collision. 24-hour Assistance is included. Leave your Travel Guard insurance review below.

To learn more, see the AIG Travel Travel Guard Basic product page.

Customers who have visited Italy rated the AIG Travel Travel Guard Basic plan
4.46 out of 5
142
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
AIG Travel Travel Guard Basic
With an aging father this plan gave me peace of mind during my trip. Wanted to make sure we were covered in case we had to race back home for unforeseen events. Also wanted to make sure we were covered for medical expenses in country should there be a need. Fortunately we didn't have any problems, but peace of mind is certainly worth it on an expensive trip. Customer Service at InsureMyTrip.com was excellent in helping me choose the right plan as not all plans covered what I needed.
Darin D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Unfortunately, the basic plan did not cover my baggage delay for more than 24 hours because it was travel to final destination.
Mary G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that your luggage was delayed. It is standard in the travel insurance industry to cover baggage delay on the outward journey only to cover for personal items during your trip.

    If you have any additional questions or concerns, please contact our office at 800-487-4722 where a licensed representative would be happy to help you.
    Sep 26,2019
The trip included a
cruise
AIG Travel Travel Guard Basic
Trip delay insurance add a small limit. I had cost over $3500, but the coverage was only $1,000.
Matthew H. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your review.

    AIG Travel Guard based your 2,000 USD reimbursement for two travelers on the following per person limits:

    Travel Delay 12+ hours
    100 USD/day; 500 USD max. (secondary)

    All Comprehensive plans listed on our website have daily and maximum limitations for Travel Delay. However, you may wish to consider the AIG Travel Guard Gold or Platinum plans, which offer higher Travel Delay limits, for your next trip.
    Sep 06,2019
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
provided good coverage for the cost but was not needed for any loss
ADAM J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Since I didn’t have to use it I can’t comment on how well the claim process goes. But I was very happy to have it and it was a very good price. Thank you
Ann P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Basic
Did not have to use insurance. Always use your plans on my many trips
Arlene C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
We purchased travel insurance for a cruise of the Eastern Mediterranean for late September. Unfortunately, my wife came down with some medical problems and we had to cancel. I have seen many reviews that were positive but never had to exercise the policy and a number of reviews that were negative when they tried to collect so I wanted to write a positive experience for a policy that I had to collect on. The true reviews are how a company performs when you have to exercise the policy.

The AIG Travel guard web site was very easy to use to file a claim and was very clear on the documentation needed for validation of the claim. All the documentation could be up-loaded through the web site and I could add extra documentation as needed. After the documentation was complete (it took a day or two to get everything up-loaded) I waited about 2 weeks and got an e-mail stating I was getting a refund for the full amount that I submitted. From reading about problems with collecting on travel insurance, I fully expected to have to haggle with AIG but I did not. I am extremely happy with AIG Travel Guard and will buy only by from them in the future.
Gary T. would recommend this plan to a friend or relative.
4 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
I price compared and selected AIG. The enrollment process was straight forward and documentation from AIG was thorough and understood.
Raymond Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Basic
Luckily we did not have to file a claim but we felt peace of mind knowing we had insurance to cover what was important to us at a reasonable cost.
Kathryn M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Never had a problem with AIG
Christopher D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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