Travel Insurance Reviews AIG Travel Travel Guard Basic

The Travel Guard Basic plan is the most economical of the four comprehensive trip cost protection plans offered by AIG Travel and may be ideal for travelers on a tight budget who want coverage in the event they have to cancel or interrupt their trip. Other coverages include Travel Delay, Medical, and Emergency Medical Evacuation. Options include Accidental Death (Flight) and Rental Car Collision. 24-hour Assistance is included.

To learn more, see the AIG Travel Travel Guard Basic product page.

Customers who have visited the Bahamas rated the AIG Travel Travel Guard Basic plan
4.49 out of 5
28
ratings and reviews
92%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
AIG Travel Travel Guard Basic
I called to purchase this plan and the agent was friendly and so helpful. I would definitely purchase this again.
Willem V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Travel Guard Basic
There is a certain piece of mind when I have trip insurance. I've only purchased this type of insurance in the past few years (as I have gotten older). I've never filed a claim, but my wife has and AIG TG gave us no problems.
Steven P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
since we didn't even get to go on our cruise, I can't even comment except that to get the insurance the website was very easy to use. I will be using it again in the future
Brenda S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Basic
Bought the plan before our trip to the Bahamas. Had no clue there was a storm about to turn into a hurricane when I purchased it. Read the fine print and it says you have to purchase the plan before the hurricane is named and I guess that had happened the week before. Lost two days of vacation and this plan did not cover it.
Mark H. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Kyle
    Photo
    Thank you for providing feedback on this plan.

    We are sorry to learn that you had lost 2 days of your trip. For most policies, coverage would only apply if the reason you file a claim is considered unforeseen at the time of purchase. Once a storm or hurricane is known, coverage on a new policy would be reduced or no longer apply for a claim related.

    We always recommend that you contact us directly at 1-800-487-4722 if you have any main concerns when insuring your trip. Our licensed representatives are available 7 days a week and can assist in finding you an appropriate policy for your travel needs.
    Sep 20,2017
The trip included a
cruise
AIG Travel Travel Guard Basic
Wonderful professional company to purchase travel insurance from.
Bruce B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
We have insured our trip with you before and luckily for us we have not had to file a claim either time. We take the insurance because my husband's mother is 93 years old and I have a nephew who is battling a non-curable rapid growing cancer. I know these are not anything that one can predict but we just feel safer knowing that we would be covered should an unforseen problem arise. Thank You for providing this reasonable insurance.
Thomas P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Basic
We have purchased travel insurance many times. This is the first time we have ever filed a claim. And what a great experience. I wish my normal insurance carriers were as good! When next we travel, you can be assured we will use AIG Travel Guard.
Mary R. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
We didn't have to use it, but, it provided peace of mind.
Joseph G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
Total waste of $150. Insurance covered nothing when I filed a claim. They said it was a pre-existing condition. The traveler was not sick when tickets were bought, but got a UTI after. will not use this company again.
Robert K. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for providing your review. Many travelers believe that a preexisting condition indicates that the individual is actually "sick" with that condition prior to purchasing the policy. The preexisting condition exclusion simply tells you that there is no coverage for ANY medical condition, no matter how minor, if that medical condition is referenced in your medical records as receiving treatment or a recommendation for treatment within the look-back period. Treatment may mean a new prescription, a change in prescription or a diagnostic test, even if that test came out as "negative". It would also include symptoms that would have caused a prudent person to seek treatment.

    We are sure that you will all agree that this is a very broad definition that would include most medical conditions. However, keep in mind that the look-back period under the Comprehensive plans is only from 60 to 180 days (depending on plan) prior to the policy's effective date, and that the waiver of that exclusion is available in most plans. Unfortunately the AIG Travel Guard Basic plan has no option to purchase the waiver and does have a 180 day look-back period. Nevertheless, you purchased this plan on 10/09/2015 which was within 7 days of your Initial Trip Payment so had you purchased the AIG Travel Guard Silver, Gold or even Platinum plan, you could have had coverage for that condition.

    In the future, please give us a call at 800-487-4722 for competitive quotes so that we can review the coverage.
    Mar 22,2016
The trip included a
cruise
AIG Travel Travel Guard Basic
This is a great way to protect yourself from the unexpected.
William D. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. IMT Services
    (4.68)
  3. Nationwide
    (4.64)
  4. MedjetAssist
    (4.62)
  5. MEDEX
    (4.61)
  1. GeoBlue
    (4.67)
  2. IMT Services
    (4.63)
  3. Berkshire Hathaway Travel Protection
    (4.54)
  4. Allianz Global Assistance
    (4.53)
  5. Crum & Forster - Travel Insured International
    (4.52)