For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews AIG Travel Travel Guard Basic

The Travel Guard Basic plan is the most economical of the four comprehensive trip cost protection plans offered by AIG Travel and may be ideal for travelers on a tight budget who want coverage in the event they have to cancel or interrupt their trip. Other coverages include Travel Delay, Medical, and Emergency Medical Evacuation. Options include Accidental Death (Flight) and Rental Car Collision. 24-hour Assistance is included. Leave your Travel Guard insurance review below.

To learn more, see the AIG Travel Travel Guard Basic product page.

Customers who have visited Australia rated the AIG Travel Travel Guard Basic plan
4.33 out of 5
33
ratings and reviews
84%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
tour
AIG Travel Travel Guard Basic
My husband had a freak accident that required him to be hospitalized overnight. We thought he was fine, and would be able to complete our tour, but a day later, (and in a different city), he had to be readmitted, and stayed for three nights.
The medical team at AIG was very supportive and kind. They reminded me to save ALL receipts (including taxi receipts for when I visited my husband in the hospital) and emailed me the needed forms. They suggested I take a photo of the medical charges and email the photo to them so they could get the claim started.
In the end, I was reimbursed for 100% of the cost of the trip, which covered all of our out of pocket expenses and reimbursed us for the days we lost.
It took about 5 weeks for the claim to be processed, and the web site was not very helpful. It showed that I had outstanding items to submit, even after the claim was paid. But the people on the phones were very helpful and courteous.
Overall, I was very pleased with the service and the coverage.
Shelley M. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
I thought the plan was ridiculously expensive.
Julie M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Carol
    Photo
    We appreciate your comments. Comprehensive plan premiums are generally based on the age of the traveler, cost of trip and length of trip.
    Of course, premiums will vary significantly from plan to plan. Please feel free to call us at 800-497-4722 if you wish our assistance in quoting and purchasing a policy.
    Mar 06,2019
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Met all my needs at a good cost. Highly recommend.
Dennis S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Did not need to file any claims but had peace of mind knowing we had coverage.
Robert K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Basic
Would love to know what kind of profit you make on travel insurance - so much paid in premiums, probably very little actually gets paid out.
Margaret L. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Kyle
    Photo
    Thank you for providing feedback on this policy.

    Each Company will base the premiums of their plans by 3 main factors; (1) the ages of the travelers, (2) the length of your trip from home to home and (3) the total cost of your pre-paid trip cost. As the traveler's ages change, trip costs increase or the length of the trip is extended, the prices will also change accordingly.

    Please feel free to give us a call when you plan your next trip. We have licensed agents available 7 days a week to help find the best policy for you, at the lowest premium. We can be reached at 1-800-487-4722.
    Nov 27,2017
The trip included a
tour
AIG Travel Travel Guard Basic
gave me peace of mind in case of emergencies that may require cancellation of trip.
Sandra R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Happily, I did not have to use the plan.
Anne Q. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Basic
This was the second time I used this plan and I was happy with what was offered for the reasonable cost. Thank you.
Margaret H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
As we age, we are finding that trip insurance is getting far too expensive. The plan we had provided the basic protections that we wanted at a cost we could afford. Thankfully, we did not need to make a claim, so we have no comments about how the company responded to a claim. We like being able to do business over the internet. The company has been responsive but not intrusive in the email that it sends.
Michael S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Went touring around Australia for 6 weeks and it was very comforting to know that we had this Travel Guard coverage while we were away.
Peter B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. International SOS
    (4.67)
  3. Berkshire Hathaway Travel Protection
    (4.65)
  4. Medjet
    (4.63)
  5. Trawick International
    (4.61)
  1. Berkshire Hathaway Travel Protection
    (4.49)
  2. Travelex
    (4.44)
  3. GeoBlue
    (4.43)
  4. John Hancock Insurance Agency, Inc.
    (4.28)
  5. AIG Travel
    (4.27)