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Travel Insurance Reviews AIG Travel Travel Guard Basic

The Travel Guard Basic plan is the most economical of the four comprehensive trip cost protection plans offered by AIG Travel and may be ideal for travelers on a tight budget who want coverage in the event they have to cancel or interrupt their trip. Other coverages include Travel Delay, Medical, and Emergency Medical Evacuation. Options include Accidental Death (Flight) and Rental Car Collision. 24-hour Assistance is included. Leave your Travel Guard insurance review below.

To learn more, see the AIG Travel Travel Guard Basic product page.

Customers rated the AIG Travel Travel Guard Basic plan
4.54 out of 5
2,153
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
AIG Travel Travel Guard Basic
We never fly overseas without first purchasing trip insurance. This website is the best way to compare plans and obtain estimates on coverage from different companies. It also has helpful links that help explain what each plan covers so you can choose the plan that best fits your needs. Once the plan is purchased, we can leave home with peace of mind knowing we're covered in case of an emergency. I highly recommend insuremytrip.com.
James W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Basic
Plan matched my needs. Still the cost is high.
David K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Since I never used it it how can I say I am satisfied.. It seem fill needs I may have had and at a reasonable cost. glad to heve insurance for peace of mind and glad I did not have to use it.
Barbara G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
This is an update of a previous review. My claim has been approved and should be paid within 10 days. I think the process could have been simpler. I had a previous claim several years ago that was handled much more expeditiously. I will not use AIG again.
David P. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We are very pleased to hear that AIG Travel Guard has issued your claim payment. Processing times of claims can vary depending on how much supporting material is needed. A member of the AIG Travel Guard Claims team will be in touch with you to follow up.
    Sep 27,2018
The trip included a
tour
AIG Travel Travel Guard Basic
I like to have insurance for short trips and costly trips. I get a lot of value for the money
Panchali D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Thanks for the travel tips. They were most helpful.
Richard G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
I did not go on the trip. I have never cancelled a trip before but had emergency surgery about a month before and had to cancel. Once I was out of the hospital and began the claim filing process I found the website very easy to use. There were some items I was not clear on regarding prior doctors visits to be listed (it said "all" for 6 months, I was wondering if eye appointments and such were needed). I called customer service and had my questions answered simply and professionally. Once the release from the surgeon was submitted the claim was settled very quickly at the full non-refundable amount of the trip. I was very happy and impressed with AIG. I would recommend them and their product to anyone.
Gisela R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
My claim was unfairly denied. I am not going to waste any more time and energy with this company. I will never use them again.
Catherine S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your comments. Although most Comprehensive plans include Trip Cancellation coverage, your trip must be canceled for a covered reason as listed in your policy. Each claim is reviewed by an adjuster and adjudicated based on policy wording. AIG Travel Guard will have a member of the Claims team follow up with you to explain and discuss the reason for denial.

    We hope that you will continue to insure with AIG Travel Guard and InsureMyTrip but suggest that you call us prior to selecting a policy for assistance in comparing plans."
    Sep 28,2018
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Never had a problem with AIG
Christopher D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
We are over seventy and were in Europe for over three months. We paid $4,500 for your insurance. Nothing happened. We rented a car but you did not cover that because we had insurance from my credit card (which paid us for a charge). So your insurance was useless to us. We have discovered that we don't need the medical coverage you provide and almost everything else you cover is incidental and rare.
Ralph S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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