Travel Insurance Reviews AIG Travel Travel Guard Basic
The Travel Guard Basic plan is the most economical of the four comprehensive trip cost protection plans offered by AIG Travel and may be ideal for travelers on a tight budget who want coverage in the event they have to cancel or interrupt their trip. Other coverages include Travel Delay, Medical, and Emergency Medical Evacuation. Options include Accidental Death (Flight) and Rental Car Collision. 24-hour Assistance is included. Leave your Travel Guard insurance review below.
To learn more, see the AIG Travel Travel Guard Basic product page.
AIG Travel
Travel Guard Basic
I have used AIG Travel guard for past trips. I found it to be adequate for our needs while traveling. They have a tiered level of coverage.
Donald P. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
AIG Travel
Travel Guard Basic
I travel a lot and I use this service exclusively. When I travel with Grand Circle they try to get me to purchase their insurance. It is hundreds of dollars more. Due to a medical emergency, I had to file a claim once. AIG was fast and fair. I highly recommend them. Just got back from my 6th trip to Vietnam. Insured of course with AIG. Peace of mind at a reasonable price
Martha O. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard Basic
We never needed any assistance or had a need to use our travel insurance but it was comforting to know that if anything unexpected happened we were covered. If we travel overseas again I would use AIG Travel Guard again.
Sherry P. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard Basic
My husband had a freak accident that required him to be hospitalized overnight. We thought he was fine, and would be able to complete our tour, but a day later, (and in a different city), he had to be readmitted, and stayed for three nights.
The medical team at AIG was very supportive and kind. They reminded me to save ALL receipts (including taxi receipts for when I visited my husband in the hospital) and emailed me the needed forms. They suggested I take a photo of the medical charges and email the photo to them so they could get the claim started.
In the end, I was reimbursed for 100% of the cost of the trip, which covered all of our out of pocket expenses and reimbursed us for the days we lost.
It took about 5 weeks for the claim to be processed, and the web site was not very helpful. It showed that I had outstanding items to submit, even after the claim was paid. But the people on the phones were very helpful and courteous.
Overall, I was very pleased with the service and the coverage.
The medical team at AIG was very supportive and kind. They reminded me to save ALL receipts (including taxi receipts for when I visited my husband in the hospital) and emailed me the needed forms. They suggested I take a photo of the medical charges and email the photo to them so they could get the claim started.
In the end, I was reimbursed for 100% of the cost of the trip, which covered all of our out of pocket expenses and reimbursed us for the days we lost.
It took about 5 weeks for the claim to be processed, and the web site was not very helpful. It showed that I had outstanding items to submit, even after the claim was paid. But the people on the phones were very helpful and courteous.
Overall, I was very pleased with the service and the coverage.
Shelley M. would
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
The trip included a
tour
AIG Travel
Travel Guard Basic
Fast and easy to obtain coverage
Gayle M. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard Basic
Excellent company to deal with. I have had many policies with the company and have always been happy with the results.
Barry A. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
The trip included a
cruise
tour
AIG Travel
Travel Guard Basic
Plan covered emergencies. We had none and didn’t need to make any claim. We have no idea about how they would have handled a claim if we had needed to make one.
John W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
AIG Travel
Travel Guard Basic
The good news is, we didn’t have to use the insurance, but it makes it more difficult to evaluate how good they are. But they did send us an email right before our trip making themselves available if we had any issues during our trip.
Richard B. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard Basic
Easy to setup and priced fairly. Do not know how good claims service would be and that is where the rubber meets the road.
Dennis D. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard Basic
The price was the best. Other who bought insurance through the tour operator paid twice the amount I did.
Kaye D. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful