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Travel Insurance Reviews AIG Travel Travel Guard Basic

The Travel Guard Basic plan is the most economical of the four comprehensive trip cost protection plans offered by AIG Travel and may be ideal for travelers on a tight budget who want coverage in the event they have to cancel or interrupt their trip. Other coverages include Travel Delay, Medical, and Emergency Medical Evacuation. Options include Accidental Death (Flight) and Rental Car Collision. 24-hour Assistance is included. Leave your Travel Guard insurance review below.

To learn more, see the AIG Travel Travel Guard Basic product page.

Customers who have visited the Bahamas rated the AIG Travel Travel Guard Basic plan
4.55 out of 5
44
ratings and reviews
95%
recommended
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Filed claim
AIG Travel Travel Guard Basic
We have purchased travel insurance many times. This is the first time we have ever filed a claim. And what a great experience. I wish my normal insurance carriers were as good! When next we travel, you can be assured we will use AIG Travel Guard.
Mary R. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
We didn't have to use it, but, it provided peace of mind.
Joseph G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
Total waste of $150. Insurance covered nothing when I filed a claim. They said it was a pre-existing condition. The traveler was not sick when tickets were bought, but got a UTI after. will not use this company again.
Robert K. would not recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Carol
    Photo
    Thank you for providing your review. Many travelers believe that a preexisting condition indicates that the individual is actually "sick" with that condition prior to purchasing the policy. The preexisting condition exclusion simply tells you that there is no coverage for ANY medical condition, no matter how minor, if that medical condition is referenced in your medical records as receiving treatment or a recommendation for treatment within the look-back period. Treatment may mean a new prescription, a change in prescription or a diagnostic test, even if that test came out as "negative". It would also include symptoms that would have caused a prudent person to seek treatment.

    We are sure that you will all agree that this is a very broad definition that would include most medical conditions. However, keep in mind that the look-back period under the Comprehensive plans is only from 60 to 180 days (depending on plan) prior to the policy's effective date, and that the waiver of that exclusion is available in most plans. Unfortunately the AIG Travel Guard Basic plan has no option to purchase the waiver and does have a 180 day look-back period. Nevertheless, you purchased this plan on 10/09/2015 which was within 7 days of your Initial Trip Payment so had you purchased the AIG Travel Guard Silver, Gold or even Platinum plan, you could have had coverage for that condition.

    In the future, please give us a call at 800-487-4722 for competitive quotes so that we can review the coverage.
    Mar 22,2016
The trip included a
cruise
AIG Travel Travel Guard Basic
This is a great way to protect yourself from the unexpected.
William D. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
Will always buy insurance from now on. no problems with this trip but the last one I had to make a claim because of a heart attack. A little bit of a hassle but the check came through.
steve t. would recommend this plan to a friend or relative.
5 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Basic
This was the first time we purchased trip insurance. It was easy to obtain and met our needs. We did not need to use it, but it was comforting knowing it was there in case we needed it.
Dolores R. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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