Travel Insurance Reviews AIG Travel Travel Guard Essential
The Travel Guard Essential plan is the most economical of the three comprehensive trip cost protection plans offered by AIG Travel Guard and may be ideal for travelers on a tight budget who want coverage in the event they have to cancel or interrupt their trip. Other coverages include Travel Delay, Medical, and Emergency Medical Evacuation. Options include Medical and Evacuation bundle, Security Bundle, and Rental Car Collision. 24-hour Assistance is included. Leave your Travel Guard insurance review below.
To learn more, see the AIG Travel Guard Essential product page.
The trip included a
cruise
AIG Travel
Travel Guard® Essential
We bought this coverage hoping not to get sick or delayed on our trip, and to never have to file a claim. BUT: we both got very sick and had to return home early from abroad. We called AIG Travel Assistance to inform them of our plans. They were very responsive, caring and supportive throughout the process. Their Medical Assistance Department followed up with us periodically and helped open the claim. The adjuster who handled our claim was at all times very professional, courteous, prompt and fair. We feel our claim was handled fairly and quickly, and will definitely use AIG Travel Guard Essential again. Medical costs can add up quickly, and the last thing you want when you get sick in a foreign country is worry how you are going to pay for the medical help or return home.
Vyacheslav F. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
AIG Travel
Travel Guard® Essential
As a former insurance agent I always use Insuremytrip when I travel. I can choose the coverages I want & the price I'm willing to pay. The financial stability of the company is important to me as well & I would not purchase insurance with a company with less than an A- rating no matter how attractive the premium is.
Sharon A. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
AIG Travel
Travel Guard® Essential
Good coverage and response quickly in my claim for medical dental emergency expense
Daniel C. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
AIG Travel
Travel Guard® Essential
Our trip was interrupted by a flight cancellation which threatened our ability to reach the start of our scuba liveaboard dive boat. Fortunately, we secured another flight, at an increased cost, and were able to make our cruise. The insurance would not cover the increase in cost which made us realize that the coverage was not what we expected. We now realize that if we had not gotten a substitute flight at an increased cost, we would have not been reimbursed for our liveaboard cruise which was the most expensive portion of our trip -- this is what we actually wanted covered by the insurance. Very disappointing and we will not purchase travel insurance again except for, and through, our medical provider and for medical coverage only. Paying over $1k for this insurance and not having protection against an airline cancellation is frustrating. Yes, if we understood all the details beforehand we would have known this ahead of time, but that was not the case. I am sure that is true for most purchasers.
Carol D. would not
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
The trip included a
cruise
AIG Travel
Travel Guard® Essential
I have already purchased a plan for my next trip!
Patricia Z. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
AIG Travel
Travel Guard® Essential
This was one of the rare trips where we did need to file a claim, due to a cancelled flight. Once we submitted the paperwork and documentation, AIG processed and paid the claim pretty quickly without squawking about it. So experience with the policy was good and smooth.
Bryan B. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
AIG Travel
Travel Guard® Essential
I really can’t make a true review, because we have yet to have an opportunity to use it. However, we have gotten an email from the car rental company stating there was a large scratch on the back bumper. We never saw that, never noticed it, and have no idea if it was there when we got the car. So, is AIG going to cover that damage if we are charged with it?
Beth B. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard® Essential
We got caught up in that mess at Newark airport in June 2023. United moved our connecting flights to the next day while we were in the air, and there was an approximately four-hour line just to talk to a rebooking agent. No hotels, no rental cars available in the area. I submitted my claim for the flight since it was of no use to us being a day later, and I was VERY happy with how quickly AIG Travel Guard resolved my case. Thank you so much. This was my first time ever submitting a claim, and I was worried it would take forever, but it was completed in about a week's time.
Jane E. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
AIG Travel
Travel Guard® Essential
In April 2023, I had a scooter accident in Vietnam. I filed my first claim on May 18, 2023. Since then, I have been trying to get a response from AIG related to my claim. There is no one to call. They do not respond to my e-mails. The dozen or so documents I sent could have been reviewed in an hour. Yet, over a month has gone by and I still do not know what is going on with my claim. I keep sending e-mails asking for an update or status, but get nowhere. I have already paid out $3500 in medical and travel expenses to my credit card company. The average person cannot carry this amount for more than a month. Yet, here I am still waiting on any kind of response from AIG. I feel like I will never, ever get an answer from them.
Sean S. would not
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
-
Angie
We appreciate the feedback regarding your experience and apologize for the longer than anticipated processing time. Claims are reviewed in the order they are received. Our claims team will reach out to review what documents are needed in order to process this claim. Thank you,Jun 29,2023
The trip included a
tour
AIG Travel
Travel Guard® Essential
Even though we didn’t need to use the insurance we felt it was a good policy for our trip.
Jerry B. would
recommend this plan to a friend or relative.