Travel Insurance Reviews AIG Travel Travel Guard Gold

The AIG Travel Travel Guard Gold plan offers mid-level coverage and more options than Travel Guard Basic and Travel Guard Silver, allowing you to customize the plan to best fit your needs. In addition to Trip Cancellation, this plan offers Cancel for Any Reason coverage and a Pre-Existing Conditions Waiver. Children age 17 and under are free when there is at least one covered adult on the plan.

To learn more, see the AIG Travel Travel Guard Gold product page.

Customers rated the AIG Travel Travel Guard Gold plan
4.58 out of 5
1,443
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
AIG Travel Travel Guard Gold
Selecting and purchasing a plan was easy; price seemed reasonable for the coverage and was a better value than plans offered by competitors. Website was user friendly. Always glad when it isn’t necessary to file a claim!
Margaret P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
We were fortunate to not have any claims, but when doing a long cruise out of the country, having this policy is good peace of mind.
Elizabeth T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
3Rd time used. No claim thankfully this trip but was a lifesaver on previous trip. Would and will use again for foreign trips.
David K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Gold
I filed a claim after my brand new $1000 camera was drenched with a mixed drink. I was told that I had to file with my home owner's policy first. Isn't the whole purpose of having paid extra for this insurance so that I get better coverage and don't have to take the hit with my primary? I was told that if I did not do that, I'd be limited to $500 (my deductible on my HO policy). So I filed, and was denied. Then still only got $500. Because that's all the policy covers. I can't find that anywhere in the 20pages of fine print. Feel like the adjuster was less than honest/genuine.
Rita K. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback. We are sorry to learn that your camera was damaged on your trip. The AIG Travel Guard Gold provides Secondary coverage for Baggage and Personal Effects. If a travel insurance plan is secondary, the insured person(s) would be required to file a claim with their Homeowner's insurance first. If coverage is denied or only partially provided, the travel insurance would cover the remainder, up to the policy limit.

    As stated in your policy certificate, your plan covers the following under Baggage and Personal Effects:
    "The Company will reimburse the Insured up to:

    • 500USD for the first item and thereafter

    • 250USD per each additional item

    • 500USD aggregate on all Losses to: jewelry, watches, furs, cameras and camera equipment, camcorders, computers, electronic devices, including but not limited to: lap top computers, cell phones, electronic organizers and portable CD players."

    Please call us at 800-487-4772 if you have any questions pertaining to this policy, or about primary vs secondary coverage. We would be happy to assist you.
    Mar 14,2019
The trip included a
cruise
AIG Travel Travel Guard Gold
I have to qualify my review in that fortunately I didn't need to file a claim. It's truly only in THAT circumstance where satisfaction of service can be evaluated.
Paul S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
I own a small business and AIG has the only plan where I'm covered if I need to cancel a trip if something happens that I have to take care of in my business. They're the only company I'll work with anymore.
Robert L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
The follow up emails were very informative, I had all the information I would need in case I needed to file a claim. It was a seamless process and I’ll buy from AIG again
Courtland T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Gold
We have never needed to use our travel insurance. And I am thankful! The process and plan availabilities are affordable and seem to cover what we would be most need on a vacation away from home.
DOUGLAS H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Gold
Purchased insurance for a Hawaii cruise. Price was reasonable, more than some, less than others. Decent coverage, all things considered. The returning flight was cancelled (reason unknown), but airline would not offer any assistance for lodging and food to board the same flight next day. Booked a hotel and filed a claim upon returning home. Process was quirky (created claim, by EACH person and submitted receipts). No notice other than a claim filed email. Progress checks only said that..."In Progress". Then suddenly one month later, a second email saying the claim would be paid (less luggage storage fees). Check arrived today, Christmas Eve. Merry Christmas!
Tyrone V. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
Easy to purchase and good coverage... also quick to respond to my questions.... just wish these plans weren’t so expensive.
Marianne E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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