Travel Insurance Reviews AIG Travel Travel Guard Preferred
The Travel Guard Preferred plan may appeal to families traveling with children, as one child age 17 or under is free for each covered adult. This plan offers Trip Cancellation and Trip Interruption coverage and post-departure coverages such as Baggage Loss and Delay, Trip Delay, Medical, and Emergency Medical Evacuation.
To learn more, see the AIG Travel Guard Preferred product page.
The trip included a
tour
AIG Travel
Travel Guard® Preferred
I did not need to file a claim and was happy with the cost and potential coverages.
However I am not happy about not receiving a partial refund when my tour company cancelled a portion of our trip. I realize when a customer cancels refunds are not given however this cancellation was made by the tour company and now I'm the one at a loss. The $532.06 credit will probably never be used so I'm out over $500. There is no good reason not to give a refund in this case. You had my money for 6 months before the trip started and if for no other other reason than good customer service exceptions should be made on a case by case situation.
However I am not happy about not receiving a partial refund when my tour company cancelled a portion of our trip. I realize when a customer cancels refunds are not given however this cancellation was made by the tour company and now I'm the one at a loss. The $532.06 credit will probably never be used so I'm out over $500. There is no good reason not to give a refund in this case. You had my money for 6 months before the trip started and if for no other other reason than good customer service exceptions should be made on a case by case situation.
Douglas N. would not
recommend this plan to a friend or relative.
3 of
6 people found this review helpful
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