Travel Insurance Reviews Allianz Global Assistance

Allianz Global Assistance is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

Customers who have visited Canada rated Allianz Global Assistance
4.60 out of 5
176
ratings and reviews
96%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
tour
Allianz Global Assistance OneTrip Basic
plan was ok. However, the travel app you recommended we put on our phones did not recognize our policy, so if we needed to reach you and file a claim using that app, it would have been useless. I did call to verify our coverage and the company recognized our policy number. Still not sure why the app couldn't find any record of it.

we are thankful we didn't have to file a claim.
Mary P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Allianz Global Assistance OneTrip Basic
I really can't evaluate the plan as thankfully, I did not have to use it.
David B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance OneTrip Basic
Unfortunately I had entered dates incorrectly when I purchased insurance plan for a trip that we were taking with my 93 year old mother. I had correct dates on her trip coverage, called week before our big trip and asked what cost would be to extend coverage on each end of travel for my husband and myself. Response was immediate, no problem not additional costs and have a great time!! Thank you so much, fortunately we had a perfect trip! Hugh relief to know that my "problem" was so easily corrected. Will use your insurance coverage again.
Donald S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Prime
Did not have to access coverage but we always use Allianz for peace of mind
Russell A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Allianz Global Assistance OneTrip Basic
Customer Service representative was very helpful and a pleasure to work with when I needed to extend coverage for two additional days.
Elaine H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance OneTrip Prime
Best value plan for coverages and cost.
Joseph S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Basic
effective and reasonable way to protect yourself and your trip!
marianne l. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Basic
Luckily I did not need to use the insurance plan for my trip. It did make me feel more relaxed and safe that if anything occurred that was covered by the insurance I would be able to file a claim.
Susan S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance OneTrip Premier
Thankfully did not need the insurance
Ronald W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance OneTrip Basic
I had a travel agent tell me to make sure my dates cover the entire period of our trip. We went on a cruise, but use frequent flyer points for flights and hotels, but when I called to see if our luggage delay would be covered the rep. told me it would not even though I paid for coverage to start the day before when we took our flight. As it turns out we were not able to have our luggage at all for our cruise and SW is to reimburse us, but when you a freaking out because you will not have any luggage for a cruise, this was not helpful at all.
Sharon S. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that your bags didn't arrive with you on your trip. The Allianz Global Assistance Basic plan has secondary coverage for baggage. With baggage delay, you would seek reimbursement with the airline first. If they do not cover you, you would file a claim with Allianz. This policy has 200USD per person coverage if your bags are delayed for more than 24 hours. InsureMyTrip does offer a selection of primary policies. In the future, please consider calling us prior to purchase so that we can guide you towards policies that best suit your needs.

    Please call us at 800-487-4772 if you have any questions pertaining to this policy, or about primary vs secondary coverage. We would be happy to assist you.
    Oct 26,2017
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.67)
  3. Nationwide
    (4.63)
  4. MedjetAssist
    (4.62)
  5. Arch RoamRight
    (4.61)
  1. GeoBlue
    (4.58)
  2. Berkshire Hathaway Travel Protection
    (4.54)
  3. Crum & Forster - Travel Insured International
    (4.53)
  4. Allianz Global Assistance
    (4.52)
  5. Travelex
    (4.49)