Travel Insurance Reviews Allianz Global Assistance


Travel Insurance Quote LinkAllianz Global Assistance, formerly Access America, is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

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Customers who have visited France rated Allianz Global Assistance
4.48 out of 5
193
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Allianz Global Assistance Classic Trip Plus
It's easy to sign up for, which I appreciate.
Janess C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Allianz Global Assistance Classic
Although the plan met my needs, in the interum my credit card supplier now offers similar coverage. So I likely won't be using the plan unless the cost of the trip greatly exceeds the amount offered by the credit card.
BARRY L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic
With the exception of poor communication with Allianz telephone agents, I am satisfied. I had to call Allianz to ask why all of my claims hadn't reimbursed. After very poor, uninformed agent response, I finally reached someone who was able to help me. I was told that my forms were illegible. In fact they had received the originals and the problem was due to Allianz's internal scans. Why no one let me know of this problem remains a mystery. The last agent was able to obtain legible scans and has informed me that I will be reimbursed. I've not yet received those reimbursements, but expect to receive them today or tomorrow.
Leslie M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
We were very fortunate, that we had no delays, missed flights or lost luggage for this trip to Europe. We went on a river cruise & one couples luggage didn't arrive for 6 days. The airline knew the luggage was in Amsterdam but made no attempts to get luggage to customers sooner. Another couple on a past trip fell on slippery cobble stones from rain & wife broke wrist & elbow on opposite arms. Required surgery & 13K to pay before leaving hospital. Several other couples with lost luggage for shorter periods on this trip also. None of the couples mentioned had insurance.
We have had delays over 24 hrs, lost luggage up to 3 months, etc on past trips. air travel today is so "Not fun" that chances are greater that something is going to happen eventually. we never took out insurance in the past but now we do, just worth it to know assistance is available if you need it.
Sandra P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Allianz Global Assistance Classic
Had a great trip to the U.K. and France! Based on the experience of others who had to file claims because of delayed luggage, I'm very grateful that I was also covered. Just grateful that I didn't have to use the insurance.
Janice T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic Trip Plus
I have traveled extensively for many years. First time I purchase travel insurance, glad I did. Happy I did not need to use it. Very satisfied with the professional information and service provided by the "Insure my Trip" Representative. Very satisfied with what Allianz Global Assistance Classic Trip Plus plan offers. Will recommend to all. Will use both services again in upcoming trips..
Nilda F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
my claim was reported in euros ( which is what the allianz told me to do) and i was paid in USD, so i needed to recontact them to get the corrected amount. they did this with no delay.
nancy m. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Allianz Global Assistance Basic
I didn't need it, but I was glad to have it.
Edward H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Classic
No problems because we didn't need assistance, not exactly a good review method. In the past our problem with Allianz was the fact that their 800 line representative was useless and this has turned me off on all such plans. You can't judge them until you need them, and then it's too late.
Douglas T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
As long as there is no claim filed, everything is fine!!!!
Didier P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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