Travel Insurance Reviews Allianz Global Assistance


Travel Insurance Quote LinkAllianz Global Assistance, formerly Access America, is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

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Customers who have visited Hawaii rated Allianz Global Assistance
4.61 out of 5
101
ratings and reviews
97%
recommended
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Cruise
Filed claim
Allianz Global Assistance Basic
I hesitate providing a complete endorsement inasmuch as I, very fortunately, have not had reason to file a claim. I believe the coverages here are what I needed.
Philip G. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
Although we luckily did not have to use the plan, it was comforting to know it was there if needed. Price was very good for the coverage. We would highly recommend getting this insurance for any trip as you just never know what can happen before or during a trip.
Jeanne S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Classic Trip Plus
Easy to use, covered my needs. Will use again.
Diana F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Classic
We, fortunately, did not need to file a claim for this cruise, but knowing others who needed to after an injury on board, were glad we had it available at an affordable cost
Maxine D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
My husband was hospitalized for 23 days with an emergency the month before our cruise was to begin. I sent the hospital report and discharge papers, the physician's directive to not travel, the travel contract and proof of insurance purchase. Within a short two weeks, the claim was paid. We were so grateful there was no hassle and no other burden of proof. Instead, I filed an electronic claim that remained open a few days until I was able to provide all of the required documentation. The email back to me with the claim number was quick and I could track the progress of the status. Excellent, excellent service. No one wants a reason to file a claim but if you do, having the support of the Allianz team is outstanding. They are my go-to insurance company.
Judith B. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Allianz Global Assistance Basic
Allianz covers the basics that I worry about when I travel. Fortunately, I have not had to make any claims but am hopeful that the claims process would be as easy to use.
Mary C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
We did not need to use the insurance this time, but once in the past a family member needed to use the insurance when on an international trip and Allianz was fantastic.
Helped all the way throughout the ER visit and in paying the bill. We will always use Allianz.
Thomas H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
We had to cancel the trip at the last minute because of illness and filed a claim for the covered loses. I had to send the documents three times before Allianz acknowledged receipt. They then paid my claim in full, even adding in an item I had missed.
Herbert H. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Allianz Global Assistance Basic
As a minister, I wondered about coverage for the contingency of my needing to fly home for a funeral or life threatening illness of a parishioner. I did not see coverage for this in the Allianz Global Assistance Basic plan info. I did not try to contact you to find out either, since it was not really a deal breaker for me, because it is pretty rare that this actually happens. Otherwise I thought the Allianz Basic policy was excellent.
Charles P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your 4 star review of the Allianz Basic plan. This plan does not offer Cancel For Work Reasons. However, should this be a concern for future trips, please give us a call at 800-487-4722 so we can assist you.
    Nov 26,2015
Allianz Global Assistance Basic
Thank goodness I didn't need this week nsurance but it was great peace of mind to have had it- just in case.
Ellen N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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