Travel Insurance Reviews Allianz Global Assistance


Travel Insurance Quote LinkAllianz Global Assistance, formerly Access America, is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

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Customers who have visited Vietnam rated Allianz Global Assistance
4.56 out of 5
30
ratings and reviews
100%
recommended
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Cruise
Filed claim
The trip included a
tour
Allianz Global Assistance Basic
Again, I had an awesome trip and felt well satisfied with the coverage and the price which was less than half of
what was offered by the group I traveled with. Fortunately, I did not half to use the insurance but I had the peace of mind
that if I needed help I would receive it. Thank You
Leslie A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic
We have had no problems in this trip. Thks.
DAT T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic Trip Plus
I did not have the occasion to use this insurance, but I was comforted in knowing it was there if I needed it.
Steven G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
It is simple but have never filed a claim so not sure how well it really covers me.
Steven R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
The instructions on how to fill out section that determines the claim amount was lacking. I called the claims phone number to get some guidance. Due to the heavy accent of the person answering, I was unable to understand half of what was being said. Later I found out that I did not fill the section correctly, and I had to refile an amended claim.
Brian L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Carol
    Photo
    Thank you for your 4 star review for your Allianz Basic plan. Although we are sorry to hear that you had difficulties when submitting your paperwork, we are pleased to see that your claim was settled and paid according to your policy terms.

    Please feel free to call Customer Care (800) 48704722 for assistance. InsureMyTrip is available weekday 7:00 AM to midnight ET and weekends 9:00 AM to 9:00 PM.
    Jan 24,2018
The trip included a
cruise
Allianz Global Assistance Classic
Thank you again....feel very safe when we traveling ....will need it again November
Robert W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
Due to an unforeseen illness, we had to cancel this trip, and in the end Allianz came through completely for us. So we were satisfied with that result. However, it took over 5 weeks to receive the payment because additional documents were required beyond what the website initially stated. Anyone using this plan should expect a fairly lengthy processing time.
Barbara L. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Allianz Global Assistance Classic
We frequently travel to Vietnam. We both are in our 70s and feel more comfortable being so far from home if we have invested in a modest travel policy. We on two occasions we have needed the benefits of a travel policy. It a modest investment in peace of mind!
Carl B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic
Fortunately, we didn't need to use the coverage.
Max V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Classic
Have always purchased it in the past when traveling. Overall, customer service is satisfactory.
Steven N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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