Travel Insurance Reviews Allianz Global Assistance


Travel Insurance Quote LinkAllianz Global Assistance, formerly Access America, is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

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Customers who have visited Thailand rated Allianz Global Assistance
4.59 out of 5
43
ratings and reviews
100%
recommended
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Cruise
Filed claim
Allianz Global Assistance Classic Trip Plus
ALWAYS HAPPY NOT TO HAVE TO USE THE INSURANCE...!

BUT, THE ONE TIME I DID A COUPLE OF YEARS AGO..WAS VERY QUICK AND COMPLETE SERVICE..!

I FIND IT SO EASY AND QUICK TO USE.. THAT WILL CONTINUE..AS IN PAST.. FOR ALL TRIPS..!

THANKS..!!
George R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Classic Trip Plus
You can only determine how good your insurance is when you need to file a claim. I purchased this policy because it gave me the coverage I wanted at a reasonable price. Fortunately, I did not have to file a claim. Insure My Trip has helped me purchase insurance coverage for many trips, and I will definitely use them each time I travel.
Jane W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance Classic Trip Plus
HAPPILY.. NO NEED TO FILE CLAIM
BUT,
IN THE PAST I HAVE HAD A SMALL CLAIM..AND IT WAS SETTLED 100%..QUICKLY, AND EASILY...!

GOOD COMPANY... GREAT SERVICE...!
George R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Allianz Global Assistance Classic
Easy peasy to purchase and fairly comprehensive for the price
Harvard W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
Two weeks before a trip to Thailand my wife sprained her knee, necessitating a trip cancellation. Per the guidelines from Allianz, I filed a claim totaling 21 pages. After 10 days, I called for a status report and was told the claim had been received, complimented for its accuracy and told it was being reviewed. The claim was paid in full in a little over 11 weeks. The reason it took so long was because Allianz ask for additional documentation which wasn't in the original guidelines regarding proof of payment or proof of non-refundable payments. Recommendation to policy holders: Along with proof from your travel company or carrier for payment include a copy of a cancelled check, bank statement or credit card statement. We were also asked to provide a letter from our Visa processing company stating that the payment for our visas was non-refundable. Providing cancelled checks or letters verifying non-refundable payments was not included in the claim filing guidelines. If they had been, we probably could have completed our claim in less than 5 or 6 weeks. By being patient, we were able to complete our claim and get 100% of what we asked for. We have since bought another Allianz policy for an upcoming trip and would recommend them to everyone.
Ken M. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Allianz Global Assistance Classic
Did not need the features of the plan, fortunately, so I don’t know how the claim process would work.
Since I was in Thailand thought it would be good just in case.
Ron R. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic
I can't review a product that I never used.
Will T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Classic Trip Plus
Didn't need to use the insurance, so all good.
Peter E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance Classic Trip Plus
I travel frequently and always use Allianz Global Assistance. Luckily, I have only needed to file one claim over the years and it was handled quickly and professionally. They have my highest recommendation.
Mitchell L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance Basic
THANK GOODNESS, EVERYTHING WENT FINE.
Elsa V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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