Travel Insurance Reviews Allianz Global Assistance


Travel Insurance Quote LinkAllianz Global Assistance, formerly Access America, is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

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Customers rated Allianz Global Assistance
4.57 out of 5
4,610
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Allianz Global Assistance Basic
Hard to say how good or bad a program is,as I never have filed a claim. Not obvious from the verbage in the policy is that you have to go through the process of filing a claim with your insurers (example, health insurance) first, get it rejected by your insurer, and then the travel policy will pay. This implies that you have to have sufficient funds on hand when you travel to foreign countries to pay for expenses. The policy should be better structured to help you if you need help NOW!!!, rather than being reimbursed several months in the future.
Joseph J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
I would never again travel without some sort of travel insurance, and I probably won't use any other insurance company other than Allianz. This is my 5th time with them and I have recommended this company to many of my friends.
Linda S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Allianz Global Assistance Basic
Fortunately, I did not have to file a claim, but was at ease knowing that I was fully covered in case of any incident that would have required me to file a claim.
James L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic Trip Plus
It was comforting to know I had coverage in case. One never knows.
Nancy D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
My tour guide had recommended two other travel insurance companies but I researched and found you and then confirmed that my brother used Allianz also which seemed to provide coverage at better rate. I then told others who were going on the same tour.
Sharon W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
Appreciated the email reminder with contact info right before the trip.
Gary S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Allianz Global Assistance Basic
Thankful that I didn't need it, but peace of mind having it!
Archeva C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic Trip Plus
I didn’t have to put in a claim on this trip. It’s always nice to have piece of mind with being insured.
Margarita M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
We had to cancel our trip at the last minute due to family illness. Allianz worked with us and honored our claim for the items we were not able to reschedule on our own. They even reconsidered our appeal to a part of the claim not originally reimbursed and paid it. We are very satisfied with our experience with Allianz and look forward to using them again for future travels.
Allen Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
Allianz Global Assistance Basic
Overall I was happy with the plan. The on-line submission was fairly easy & the claim I filed was eventually paid out (although it took two submissions & several calls). My only real complaint is that I was unable to talk to the "adjuster" (person who was making a determination on my claim) directly so had a hard time figuring out what he needed to pay out the full amount. This delayed the process & made it a lot more time consuming/difficult for me. Other than that I am completely satisfied.
Rebecca T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
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