Travel Insurance Reviews Allianz Global Assistance

Allianz Global Assistance is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

Customers rated Allianz Global Assistance
4.57 out of 5
4,987
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Allianz Global Assistance OneTrip Basic
I always purchase travel insurance, just in case. I have never needed to file a claim, luckily, but I have peace of mind knowing it's there if I need it. Very easy to purchase, reasonably priced, and great coverage. I would definitely recommend!
Angela R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Allianz Global Assistance OneTrip Basic
I had a good claims experience. I supplied all the requested information and the claim was paid within a few weeks.
Terry P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Prime
I purchased this plan before a trip to San Jose del Cabo, and it turned out to be a great investment. During the trip my wife had to be hospitalized for a short time while several diagnostic tests were run. The hospital bill came to over 3,000 USD. After first submitting the claim to her insurer back in the states, we had to wait until they processed the claim before submitting it to Allianz. It took them so long that our 90 day time limit had almost expired before I was able to send in the claim. Fortunately, the process for filing the claim was very easy and quick. Allianz did come back and ask for some additional information, which I was able to furnish, and after that it took about two weeks for them to notify us that the claim had been approved and a check was in the mail. I highly recommend this plan and this company.
Raymond B. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Basic
effective and reasonable way to protect yourself and your trip!
marianne l. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Allianz Global Assistance OneTrip Basic
Provided what I needed.
warren p. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Allianz Global Assistance OneTrip Prime
Thank goodness I didn't have to file a claim but the process of purchasing was very easy.
EILEEN M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Basic
Luckily I did not need to use the insurance plan for my trip. It did make me feel more relaxed and safe that if anything occurred that was covered by the insurance I would be able to file a claim.
Susan S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Basic
I'm glad I had a plan and didn't have to use it. You don't know how good your plan is until you do use it so to review it seems silly.
Victoria T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Basic
Claim process and information requirements was a bit excessive. Had to raise an issue with a supervisor about what the claim adjuster decided. The supervisor resolved the issue. Still the claim process was like other companies. In the end they covered the claim to my satisfaction. Will continue doing business with them.
Thomas W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Allianz Global Assistance OneTrip Prime
Our travel company changed the dates and costs of the trip. Allianz Global was very cooperative with the changes. Fortunately we had no claims.
JAMES H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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