Travel Insurance Reviews Allianz Global Assistance


Travel Insurance Quote LinkAllianz Global Assistance, formerly Access America, is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

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Customers who have visited the United States rated Allianz Global Assistance
4.53 out of 5
680
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
Allianz Global Assistance Basic
Your customer service was superb and the price could not have been better. We really appreciated the fact that we could add additional coverage as our plans finalized. Your representatives were always pleasant and answered promptly. The included coverage for pre-existing medical conditions gave us real peace of mind. We have found our future travel insurance company. As my wife says, "Hope we don't need you, but glad we have you". Thank you.
Michael M. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
We had no claim for the Allianz Global Assistance Basic plan on this trip. On a previous trip we had a claim with the same company that was settled quickly and for more than we had requested for an overnight delay.
Willis A. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
Easy to do.
Therese O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
Good and reasonable rates.
Stephen H. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
The process may have been a little slow (10 business days just to tell me that more information was needed, and then 10 business days to resolve claim) but overall I was pleased to have the claim paid in full. I wouldn't hesitate to use Allianz again, or recommend them to a friend. We certainly didn't want to have to cancel our vacation, but under the circumstances, knowing that the policy was honored in full made it a tolerable situation.
Douglas P. would recommend this plan to a friend or relative.
6 of 7 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Allianz Global Assistance Basic
The plan was reasonably priced and it covered everything we deemed important.
Sean L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
As various issues arose prior to our trip, it was reassuring to know that we had this insurance to cover a cancellation if it occurred.
Richard M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
Very satisfied with this company. All my questions and concerns were addressed. I would definitely use Allianz again.
Vicki S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
Truthfully, since I didn't need to make a claim, I can't be sure of my answers.
Henry S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
Peace of mind comes at a cost. After having a heart attack just before a trip I have bought trip insurance almost every trip. So far so good. I have heard of the extravagant charges made to other travelers and realize that the cost of the insurance is low compared to the risk of uncontrolled costs. I have seen two evacuations from ships. One about ten miles south of the coast of India!
Stephen R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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