Travel Insurance Reviews Allianz Global Assistance


Travel Insurance Quote LinkAllianz Global Assistance, formerly Access America, is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

Write a Review

Customers who have visited the United States rated Allianz Global Assistance
4.53 out of 5
710
ratings and reviews
96%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
tour
Allianz Global Assistance Basic
This is somewhat akin to reviewing a meal not tasted. It may look good but can only be accurately judged by eating the meal or using the product.
Richard L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
The plan was priced reasonable and provide the security I required.
James H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
Allianz saved us from a disastrous Florida vacation trip interrupted by Mother's illness. I was contacted by a senior claims agent four days after filing our claim and received a check for our trip interruption claim amounts within 12 days of filing the claim. We were notified by e-mail even earlier as to the amount we would receive on the claim. We found their customer service reps to be helpful and claims personnel outstanding. Fortunately we also had them for coverage for a United Airlines flight during the same trip and they worked the polices seamlessly. Great Travel Insurance Company, efficient and user friendly; the best we've ever used!
Ross H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Allianz Global Assistance Basic
kind of hard to see how good since i did not need to file a claim
howard b. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
Had peace of mind with this policy
Angela B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic
Reasonable price and good coverage. I am happy with the fact that I don't have to buy through the airline.
elias w. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
I would use again though I did not have any problems
virginia a. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
Always nice to know you have coverage, but even better if you don't have to use it. Great peace of mind.
Mark S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic
With a one-week vacation, the Allianz plan did not provide much coverage. Our outbound flight was delayed 15 hours, but Allianz won't pay for an alternate flight until after 24 hours. Not much help.
Rodney A. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that your flight was delayed. The Allianz Global Assistance Classic plan covers Trip Interruption coverage in the event your airline, cruise line, or tour operator or travel supplier stops offering
    all services for at least 24 consecutive hours where you’re departing,
    arriving or making a connection because of:
    • a natural disaster;
    • severe weather;
    • a strike; or
    • a Federal Aviation Administration (FAA) mandate.

    In the future, please call us at 800-487-4722 so that we can assist you in selecting a plan that best suits your needs.
    Mar 26,2016
The trip included a
cruise
Allianz Global Assistance Basic
Your customer service was superb and the price could not have been better. We really appreciated the fact that we could add additional coverage as our plans finalized. Your representatives were always pleasant and answered promptly. The included coverage for pre-existing medical conditions gave us real peace of mind. We have found our future travel insurance company. As my wife says, "Hope we don't need you, but glad we have you". Thank you.
Michael M. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.68)
  3. MedjetAssist
    (4.64)
  4. Nationwide
    (4.63)
  5. MEDEX
    (4.61)
  1. GeoBlue
    (4.70)
  2. Allianz Global Assistance
    (4.54)
  3. Crum & Forster - Travel Insured International
    (4.51)
  4. Travelex
    (4.50)
  5. Berkshire Hathaway Travel Protection
    (4.48)