Travel Insurance Reviews Allianz Global Assistance

Allianz Global Assistance is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

Customers rated Allianz Global Assistance
4.57 out of 5
4,987
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Allianz Global Assistance OneTrip Prime
This plan was purchased for a prior trip that was cancelled. We were allowed to carry it over for a new trip.
Jeffrey E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Allianz Global Assistance OneTrip Basic
Didn't need to use it so can't comment on the claim process which is the true test of a good plan.
Ann T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance OneTrip Prime
We didn't file a claim this trip, but we did file a claim with Allianz on a previous trip. That claim was promptly paid in full. We love having the reassurance that comes with knowing that we are well-insured no matter what happens on our travels.
Marvin S. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Basic
My initial claim was rejected until I provided more info. My claim was for some rather small medical costs, however when I spoke to the Allianz rep, he kept insisting that I provide proof of my rental costs. Finally he spoke to a supervisor that cleared that up. Ultimately I got a small check and a letter that told me that I miscalculated the conversion costs. No further explanation. I never converted anything; I stated everything in pesos, just as I had paid for them and for which I provided receipts. It just made no sense and it wasn't explained. Since it wasn't a large amount of money I decided not to pursue the issue.
Douglas S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Prime
My claim was handled fairly and promptly.
Ted S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Allianz Global Assistance OneTrip Basic
Hard to say how good or bad a program is,as I never have filed a claim. Not obvious from the verbage in the policy is that you have to go through the process of filing a claim with your insurers (example, health insurance) first, get it rejected by your insurer, and then the travel policy will pay. This implies that you have to have sufficient funds on hand when you travel to foreign countries to pay for expenses. The policy should be better structured to help you if you need help NOW!!!, rather than being reimbursed several months in the future.
Joseph J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Basic
I would never again travel without some sort of travel insurance, and I probably won't use any other insurance company other than Allianz. This is my 5th time with them and I have recommended this company to many of my friends.
Linda S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Allianz Global Assistance OneTrip Basic
Fortunately, I did not have to file a claim, but was at ease knowing that I was fully covered in case of any incident that would have required me to file a claim.
James L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Premier
It was comforting to know I had coverage in case. One never knows.
Nancy D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Allianz Global Assistance OneTrip Basic
My tour guide had recommended two other travel insurance companies but I researched and found you and then confirmed that my brother used Allianz also which seemed to provide coverage at better rate. I then told others who were going on the same tour.
Sharon W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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