Travel Insurance Reviews Allianz Global Assistance


Travel Insurance Quote LinkAllianz Global Assistance, formerly Access America, is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

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Customers rated Allianz Global Assistance
4.57 out of 5
4,802
ratings and reviews
97%
recommended
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Cruise
Filed claim
Allianz Global Assistance Basic
Reasonable price for the peace of mind. Did not have to file a claim. But will purchase again when traveling.
Angela B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
Did not use the plan, but rested comfortably knowing that it was in place
Dale C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Classic Trip Plus
You can only determine how good your insurance is when you need to file a claim. I purchased this policy because it gave me the coverage I wanted at a reasonable price. Fortunately, I did not have to file a claim. Insure My Trip has helped me purchase insurance coverage for many trips, and I will definitely use them each time I travel.
Jane W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance Basic
We had no cause to use this service..
Charles B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
I did not have to file a claim but my mind was at ease knowing I had this insurance in case something happened.
Sylvia F. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic
Although I did not file a claim during my recent Galapagos trip, I was glad to have the printed hard copy of the plan with me, and left a printed hard copy at home. Having experienced the assistance of a similar plan when mom fell in the rough Drake Passage returning from Antarctica, I buy travel insurance when traveling outside the country, or if going remote, even domestically. Any air evacuation (even locally) is prohibitively expensive, and trauma assistance would not be nearby, so I insure.
Two indispensable items for me are: 1) Medical evacuation coverage and 2) No Preexisting Condition Look Back at medical records. If injured, the last thing one wants is to fight a "paper battle" when sick or injured. That said, take an insurance folder and keep track of any, and all, expenses in case the worst comes to pass. If, as I felt on my return from the amazingly beautiful but rugged Galapagos this week, one has no major mishaps, Rejoice! You've prepared well, and had "Peace of Mind", congratulate yourself on another travel adventure! Hoping to buy more insurance this week for my next (Guatemala) trip :-)! Safe travels,
Sandra S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic
Fortunately we did not have to use this plan, but good to know that we would be covered.
Michael P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
Can't really rate the plan because I didn't need to file a claim to rate Global Alliance insurance.
Janet G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Classic
I hate having to pay for trip insurance and generally feel it's overpriced for the number of actual claims filed vs. number of travelers who take out insurance. Having said that, five years ago we did have occasion to file a claim as my husband had bypass surgery three weeks before we were due to leave. We were certainly grateful to have coverage.
Timothy K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Allianz Global Assistance Basic
A very big hassle if your bags are lost and you want reimbursement. They want copy of receipts for everything.
ARTHUR D. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that your luggage was lost.

    The Allianz Global Assistance Basic policy does include Baggage Loss benefits. Receipts and documentation are required to support a claim. This policy has a maximum of 500 USD per person for Baggage Loss and is covered as follows:

    "Actual price, actual cash value, repair or replacement (whichever is less):
    • actual price is the amount it would cost to buy a similar item.
    • actual cash value is the amount the item is worth based on its current market value. If you don’t have an original receipt, we’ll cover up to 75% of its current market value.
    • repair or replacement is the cost to repair or replace the item."

    As your plan states, they will cover up to 75% of the item's current market
    value if you do not have a receipt. However, you still need to provide a list
    of the items lost or damaged.

    If you have any additional concerns, please contact our office at 800-487-4722 where a licensed representative would be happy to help you.
    Mar 12,2018
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