Travel Insurance Reviews Allianz Global Assistance

Allianz Global Assistance is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

Customers who have visited the United States rated Allianz Global Assistance
4.53 out of 5
751
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Allianz Global Assistance OneTrip Basic
Thankfully we did not need this coverage but we always take it just in case. we always use Allianz for our trips.
Judy H. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Basic
We didn't need the coverage for items included so can't tell you how the response would've been. We were delayed by 5 hours by airline but were put on another plane so no need for lodging, etc. We did have some minor rental car damage (pothole) but that's not included!
Lynn E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Allianz Global Assistance OneTrip Basic
Fortunately, we did not have to make a claim but it was comforting knowing we would be covered if the need arose. I would recommend this coverage for peace of mind while traveling or when one books a trip several months in advance as we often do.
Carol P. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Allianz Global Assistance OneTrip Prime
Allianz paid me for airfare, but not lodging, which was non-refundable by the time I had to cancel because of my serious injury. They kept telling me that my document was not satisfactory. Their settlement letter even indicated that I could contact the state's Dept. of Insurance if I disagreed. As my last desperate attempt with Allianz, I wrote them a letter which I mailed as well as submitted online, followed by another phone call. I finally got a customer care rep. who would connect me to an agent. This call took 58 minutes. A check was issued a few days later. Two months of unnecessary frustration.
Chizuko K. would not recommend this plan to a friend or relative.
18 of 19 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Basic
Very happy and would use again.
Bruce J. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Basic
Insurance is one of those things you hate to have to spend money on but are so grateful to have if a crisis occurs. Luckily we had no crisis and didn't have to use the insurance. There is a wonderful piece of mind knowing that the full expense of the trip isn't in jeopardy if a crisis occurs.
j.e. G. would recommend this plan to a friend or relative.
3 of 8 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Basic
All information was clear. I appreciated the newsletters with suggestions that you sent periodically. I will use you for my next trip.
Donald G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Basic
Thankfully I did not have to use the policy. But I will likely use the company again in the future. Better safe than sorry.
Richard G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Basic
I have no comment since luckily we had no reason to put in a claim.
Merrily M. would recommend this plan to a friend or relative.
2 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance OneTrip Basic
I felt confident that in the unlikely event that a crisis arose that prevented me from going on the cruise, the insurance plan from Allianz was more than adequate for reimbursement.
Frank G. would recommend this plan to a friend or relative.
3 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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