Travel Insurance Reviews Allianz Global Assistance

Allianz Global Assistance is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

Customers who have visited Mexico rated Allianz Global Assistance
4.71 out of 5
279
ratings and reviews
98%
recommended
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Cruise
Filed claim
Allianz Global Assistance OneTrip Premier
It was comforting knowing I had insurance/coverage while I was out of the country. I will continue purchasing this each time when leaving the country.
Craig J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Prime
We missed our connecting flight due to bad weather. I called Allianz and was told I could file a claim online after returning from our trip. It was easy to fill in the online information and the instructions for submitting documentation were very clear. We were reimbursed for our dinner and hotel stay at the airport. We were also reimbursed for the day that we missed at the all-inclusive resort. It was a no-hassle claim process. I gladly recommend Allianz trip insurance.
Judith F. would recommend this plan to a friend or relative.
5 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Basic
thankfully all went perfectly and I did not have to use this product.
Geri P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Allianz Global Assistance OneTrip Prime
Luckily we didn't have to use this plan, but knowing we had it gave us peace of mind!
Robin H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Allianz Global Assistance OneTrip Basic
Luckily, we didn't need it, but felt safe having it.
Wesley M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Basic
Fortunately I didn't need to use the plan. I am satisfied with your plan.
Peggy Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Basic
We were unable to reach a rep when the rental car company insisted we buy more insurance. It is not clear what part of the premium was for property damage, and liability (which the Mexican government won't accept from a 2rd party).
Rebecca U. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. The Allianz Global Assistance Basic plan has the option to add on 40,000USD in Rental Car Collision, which you selected for your trip. With any plan on our site that has Rental Car Collision, you would not have coverage for liability or damage to another car. You can find the following information in the certificate for this policy regarding Rental Car Collision:

    "A car you’re renting is stolen or is damaged in an accident or while it’s
    left unattended.
    Specific requirements
    • The driver is listed on the rental car agreement.
    • You file a report with the rental car company, either within 24 hours
    of the loss or damage or when you return the rental car (whichever
    comes first).
    What it covers:
    Repair or replacement
    The cost to repair or replace the car (whichever is less)
    • repair costs include only reasonable and customary costs to
    repair physical damage to the car and reasonable loss of use fees
    the rental car company charges while it’s being repaired
    • replacement cost is the car’s current market value"

    Additionally, Allianz has a 24/7 number that you can call collect when you are outside of the US - 1-804-281-5700. This information can be found in your confirmation of coverage.

    Please call us at 800-487-4722 if you have any questions or concerns. We look forward to assisting you.
    Jan 08,2018
The trip included a
cruise
Allianz Global Assistance OneTrip Basic
Thank God we didn't have to use it but it was nice knowing it was there and we were covered. The ship had to make an emergency stop for someone ill, I prayed they had some type of insurance coverage.
Ferrell J. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Allianz Global Assistance OneTrip Basic
My vacation was perfect, but I was glad that I had coverage if there had been problems
William G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Basic
My husband and I had prepaid for a trip to South Florida. About a month before the trip, he came down with shingles. I completed a form, had the doctor fill out his portion, and submitted any necessary paperwork. That process was pretty easy. About a month later, we received a check for almost $2600, to reimburse us for the full amount prepaid. I was surprised it went so smoothly and quickly. We are very satisfied with Allianz.
joanne l. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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