Travel Insurance Reviews Allianz Global Assistance


Travel Insurance Quote LinkAllianz Global Assistance, formerly Access America, is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

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Customers who have visited Thailand rated Allianz Global Assistance
4.57 out of 5
39
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Allianz Global Assistance Classic Trip Plus
Excellent! Great value, and timely claim settlement.
Mark Jacob R. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
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Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance Basic
We have been purchasing trip insurance for 12 years mostly from Allianz. We are thrilled we have never had to make a claim. This year we did call for assistance as a customs issue was threatening our trip. The Allianz staff were most helpful, while we were on hold they got us through to the appropriate foreign office so we could resolve the issue. Thanks for a job well done!
Yvonne G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Classic
I appreciate the fact that I received a message shortly before my trip reminding me of my coverage. That was very helpful.
Anne Q. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic
Luckily I didn't have to use the insurance but had peace of mind because I had it.
Judith K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
I have used you folks in the past, will continue to use you in the future and will continue to recommend you. Your customer service is terrific! Give everyone a raise!
Sheila M. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
The Bad news: We spent $$$ for trip insurance and didn't need it. The Good new: We spent $$$ for trip insurance and didn't need it!
Peace of mind is priceless.
Dane W. would recommend this plan to a friend or relative.
2 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance Classic
Regarding medical issues the trip policy was great although I didn't require and medical assistance. As for certain items I found out it only covers up $500 which wont cover the cost of my stolen phone. If my phone had not got stolen this plan would be great.
Doron B. would recommend this plan to a friend or relative.
8 of 10 people found this review helpful
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Value
Satisfaction
Claims
  • Empty Comment
Allianz Global Assistance Deluxe
Please read this review...it could save you tens of thousands of dollars. Each time my son has traveled internationally I've asked myself, 'Do I really need to buy travel health insurance?' With all of the other costs for the trip, adding health insurance coverage makes the trip even more expensive. Each time I've gone ahead and made the purchase, just to be safe. Fortunately, he's never had to use the insurance, until this last trip. And let me tell you, really, really glad we purchased the policy. Here's what happened: while snorkeling on an island in Thailand, my son got a small cut on his leg from a piece of coral. It was so small he didn't think anything of it. A couple of days later however, he suddenly felt very ill, started shaking and vomiting and couldn't think clearly. A friend took him to the local clinic where they quickly determined his temperature was 106.9 F, and he needed to get to a hospital immediately. The nearest hospital was two hours away by boat, and that's where they took him. That small coral scrape caused an infection that got into my son's blood stream causing sepsis. He was in the hospital for a week, and thank the Good Lord, he came home shortly thereafter and, after some follow-up treatment at a wound center, has now fully recovered. The help we received from Allianz travel insurance was WONDERFUL. The nurse case manager liaised with the hospital and kept me updated on my son's medical condition and progress. The Allianz team was extremely professional and courteous. And, they paid all of the hospital bills directly. 100%. As part of the trip interruption insurance coverage, they also reimbursed me for my son's flight home (we had to buy a new business class ticket for the return trip so my son's leg could stay elevated during the long flight home). I cannot tell you how pleased I am with the service provided by Allianz, and so happy I purchased the coverage for my son. I have told all of my family and friends, if you ever travel internationally, make sure you buy Allianz travel health insurance. You just never know what might happen.
Jamie O. would recommend this plan to a friend or relative.
19 of 19 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
Allianz Global Assistance Deluxe
Excellent customer service. Good communication with my mother in U.S. We are very impressed!!
Alexander S. would recommend this plan to a friend or relative.
7 of 9 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
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