Travel Insurance Reviews Allianz Global Assistance

Allianz Global Assistance is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

Customers rated Allianz Global Assistance
4.58 out of 5
5,059
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
tour
Allianz Global Assistance OneTrip Basic
Honestly I think it is extremely overpriced with all that is available. Your company was recommended to me and I do not regret the insurance. The insurance is important but the function of selecting insurance is to balance risk. In our opinion we overpaid for the risk.
Alfred N. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Allianz Global Assistance OneTrip Basic
I bought the fairly basic plan. I developed pneumonia about 3 weeks before my trip and had to cancel (it was a strenuous cycling tour). Allianz's website was easy to follow, listed what information/medical documentation they would like, and in less than 5 weeks of cancelling they reimbursed me my full trip expenses for which I was covered. I would recommend Allianz for trip insurance. I will certainly use them again.
Barbara B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Allianz Global Assistance OneTrip Basic
The insurance is expensive, but we did not have a problem when we had to make a claim.
Robert W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Allianz Global Assistance OneTrip Basic
too expensive
EVELYN E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Comprehensive plan premiums are generally based on the age of the traveler(s) and cost of trip. However, premiums may vary significantly from plan to plan, so we suggest that you call InsureMyTrip prior to your next purchase for assistance in quoting and selecting a policy.
    Oct 24,2018
The trip included a
tour
Allianz Global Assistance OneTrip Basic
Their web site for filing the claim was horrible. I kept getting dropped off and having to start over. I spent at least 120 minutes filing this claim and they would not refund the $90 I requested for flight and baggage delay. The flight was 12 hours late and my luggage was delayed 3 days. I bought some small, inexpensive items and didn’t have receipts as at my age I was too old and frazzled and could not find any.
Sharon B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your submitting your review. We appreciate your feedback on the policy.

    Although we regret to hear that you were dissatisfied with your claim experience, all travel insurance plans do require receipts before you may receive reimbursement for your Travel Delay or Baggage Delay claim.
    Nov 02,2018
The trip included a
cruise
tour
Allianz Global Assistance OneTrip Basic
This is the first time we purchased trip insurance. As we're getting older, health issues can flare up at any time, aging parents may need help, etc. We had peace of mind knowing we were covered in the event we had to cancel or cut our trip short.
Wendy L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Allianz Global Assistance OneTrip Basic
Due to a medical emergency, we cancelled our trip. Allianz covered the cost, as promised, and filing a claim was relatively easy. However, 10 business days was promised to process the claim, and it took 15 business days -- too long for a very straight-forward claim. Nonetheless, a good plan that I would use again.
William B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Allianz Global Assistance OneTrip Basic
Insuremytrip is my go to source for travel insurance. It was a simple process to purchase a reasonably-priced plan from among those I chose to compare. I needed to make a name change prior to departure and my request was accommodated efficiently.
Marnette S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Basic
Third time using your services and will continue going forward...
Sharon D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance OneTrip Premier
The plan I purchased was clearly the best in terms of price and coverage compared to your competitors. , Fortunately I did not need to file a claim so I cannot rate the most important aspect of your insurance coverage: your claim service.
Alan S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.67)
  3. Nationwide
    (4.63)
  4. MedjetAssist
    (4.62)
  5. Arch RoamRight
    (4.61)
  1. GeoBlue
    (4.58)
  2. Berkshire Hathaway Travel Protection
    (4.54)
  3. Crum & Forster - Travel Insured International
    (4.53)
  4. Allianz Global Assistance
    (4.52)
  5. Travelex
    (4.49)