Travel Insurance Reviews Allianz Global Assistance


Travel Insurance Quote LinkAllianz Global Assistance, formerly Access America, is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

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Customers rated Allianz Global Assistance
4.57 out of 5
4,805
ratings and reviews
97%
recommended
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Cruise
Filed claim
Allianz Global Assistance Classic
With the exception of poor communication with Allianz telephone agents, I am satisfied. I had to call Allianz to ask why all of my claims hadn't reimbursed. After very poor, uninformed agent response, I finally reached someone who was able to help me. I was told that my forms were illegible. In fact they had received the originals and the problem was due to Allianz's internal scans. Why no one let me know of this problem remains a mystery. The last agent was able to obtain legible scans and has informed me that I will be reimbursed. I've not yet received those reimbursements, but expect to receive them today or tomorrow.
Leslie M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Classic Trip Plus
Scoot Airline destroyed my suitcase on a flight. After jumping thru hoops with all their documents required, they welshed on the claim. I then submitted it to Allianz and was paid in full within a week.

Thanks Allianz, you really give me peace of mind during my vacation travels.
david h. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Classic
Plan was great, but expensive.
Debbie H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
Since no claim was filed it just provided peace of mind.
Steven C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
I always purchase travel insurance, just in case. I have never needed to file a claim, luckily, but I have peace of mind knowing it's there if I need it. Very easy to purchase, reasonably priced, and great coverage. I would definitely recommend!
Angela R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Allianz Global Assistance Basic
I had a good claims experience. I supplied all the requested information and the claim was paid within a few weeks.
Terry P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Allianz Global Assistance Classic
I purchased this plan before a trip to San Jose del Cabo, and it turned out to be a great investment. During the trip my wife had to be hospitalized for a short time while several diagnostic tests were run. The hospital bill came to over 3,000 USD. After first submitting the claim to her insurer back in the states, we had to wait until they processed the claim before submitting it to Allianz. It took them so long that our 90 day time limit had almost expired before I was able to send in the claim. Fortunately, the process for filing the claim was very easy and quick. Allianz did come back and ask for some additional information, which I was able to furnish, and after that it took about two weeks for them to notify us that the claim had been approved and a check was in the mail. I highly recommend this plan and this company.
Raymond B. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Allianz Global Assistance Basic
effective and reasonable way to protect yourself and your trip!
marianne l. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
Provided what I needed.
warren p. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Classic
Thank goodness I didn't have to file a claim but the process of purchasing was very easy.
EILEEN M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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