Travel Insurance Reviews Allianz Global Assistance


Travel Insurance Quote LinkAllianz Global Assistance, formerly Access America, is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

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Customers who have visited the United States rated Allianz Global Assistance
4.53 out of 5
680
ratings and reviews
96%
recommended
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Cruise
Filed claim
Allianz Global Assistance Basic
I am glad I didn't have to use it but knowing we had the coverage gave me peace of mind. I don't travel without purchasing travel insurance.
dorothy m. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
I never received my policy in the mail. I called customer and they said they were resending it but I never got it
Sandra M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Kyle
    Photo
    Thank you for providing your feedback on this policy.

    We did receive a request from you prior to your departure to have your policy documents sent to you by mail. We had sent this request to the insurance company, who confirmed with us that the policy had been mailed. We apologies that you did not receive your policy in the mail, and are unsure what went wrong. We have informed Allianz of your review and concerns.

    Please feel free to contact us at 1-800-487-4722 if you have any further questions or concerns.
    Sep 06,2017
Allianz Global Assistance Classic
Easy. Peace of mind. Good to have just in case.
Joseph P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
Hard to rate satisfaction with a product we didn't use but the InsureMyTrip website is convenient and easy to use. Any phone contact I have ever had with them has been professional and productive.
Gregg O. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • GreggO
    Photo
    I don't know why the review above indicates I would not recommend this plan to a friend/relative. I am neutral on that aspect as we didn't use it. It must be an automatic response on the site.
    Jul 27,2017
Allianz Global Assistance Basic
My husband had a dental emergency while we were on our trip which resulted in over $1,000 in unexpected dental expenses. We didn't even initially realize there was dental coverage on our insurance until we were again purchasing an insurance play through Insure My Trip/Allianz for 2018 and noticed there was dental coverage. I contacted the insurance company, was e-mailed the forms, gathered the information, submitted it and were expeditiously reimbursed at the maximum level of coverage for the plan we purchased. We were very happy with the competent, courteous care we received. We will continue to insure our trips whenever possible through you!
Denise L. would recommend this plan to a friend or relative.
6 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Allianz Global Assistance Classic
Very happy with plan.
Jeffrey S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
N/A
Viet T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
Thankfully we never had to use, but it was comfortable knowing that if we had to, it was there!
William S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic Trip Plus
That happened to me lost my Cochlear implant (hearing aid) is small device in somewhere from traveling .
Also Jetblue have problem with maintenance without inspection by FAA order and delay time was hours and lost.
Paul M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
The plan provided most of the coverage we desired for our trip to Cuba. However, I thought the cost was a bit high. Thankfully we didn't need to file any claims.
MIKE W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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