Travel Insurance Reviews Allianz Global Assistance


Travel Insurance Quote LinkAllianz Global Assistance, formerly Access America, is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

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Customers rated Allianz Global Assistance
4.57 out of 5
4,334
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Allianz Global Assistance Classic
did not have any claims so can't really evaluate your service. i simply paid the premium but nothing unforeseen happened.
Karina R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic
I didnt need to use it, but the coverage I applied for seemed to cover anything that could come up to interrupt my trip or force me to return due to illness or accident.
William G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Classic
Although I didn't need to use this insurance, peace of mind knowing I had it, made the cruise better.
Michael H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Classic
I have traveled abroad extensively & never bought travel insurance before & wouldn't have this time had it not been required by my tour group. I felt it was expensive & thankfully, did not use it.
Kathleen G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic
Highly recommend Allianz Travel insurance !!
William H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Allianz Global Assistance Basic
I cancelled my original trip for which I bought this insurance. The bad news - no refund, BUT, the good news, nothing lost - i can use this insurance on another trip for 770 days after I made the original purchase!! Would definately recommend this to anyone traveling anywhere!!
Diane P. would recommend this plan to a friend or relative.
1 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
This is the second time I have used Allianz Global Assistance Basic Plan. I found the coverage was the same for a
much better price than our tour company offered. When I showed my policy to others on the trip they were amazed how
much lower your rates were. They paid over 100% more for the same coverage!!! Several wrote down the name of your company so they could use it next time. Thank you for your great service.
Leslie A. would recommend this plan to a friend or relative.
3 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Allianz Global Assistance Classic
After a checked baggage delay of 17 days to Munich, Germany by KLM airlines, the ALLIANZ/Jefferson processing of our claim took 24 days !! This is an unreasonably slow claim processing when all facts are clear and proven with documentation.
You have to react much more promptly, with your live employee interaction, not just text menus from your computer which do not imply claim processing progress.
We are long-time customers, shareholders in the German ALLIANZ parent company in Munich and are not happy with your claim processing.
Wolfgang E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. Based on your review, it appears you took the steps that we would have recommended, but we do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing customercare@insuremytrip.com, explaining the events which resulted in a claim, and the challenges you are facing.
    Dec 11,2017
Allianz Global Assistance Basic
The plan gave me peace of mind while traveling. Fortunately I did not need to make a claim:)
Nesverie G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic
Since I did not use the plan it is not easy to rate it. However, I will continue to use it as long as I go on international travels
Kojo L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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