Travel Insurance Reviews Allianz Global Assistance


Travel Insurance Quote LinkAllianz Global Assistance, formerly Access America, is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

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Customers who have visited France rated Allianz Global Assistance
4.48 out of 5
175
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Allianz Global Assistance Basic
It was most reasonable on the market for the coverage we wanted.
Robert F. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
I had to cancel my trip because my elderly Mother fell and broke her hip. I filed all the required documentation with the initial claim. Allianz requested additional documentation which I immediately faxed. I called 10 days latter and was told they hadn't received the documentation even though I have the fax receipt. I faxed the documents again. I received payment over a month after the claim was filed. In summary, Allianz did pay the claim, but could have made the process smoother and faster.
Herbert H. would recommend this plan to a friend or relative.
36 of 38 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • A.Terre
    Photo
    Thanks for explaining your experience and your rating.
    Oct 08,2012
The trip included a
cruise
Allianz Global Assistance Classic
We had no issues so I can only judge that it appeared to cover all the things that could go wrong.
Patricia L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
It was easy to buy and the price was reasonable for the money we paid but we did not use it
Boris M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance Deluxe
I read other reviews about Access and I believe that many people do not read policy details. We were involved in an auto accident in France and elected to have surgery performed there. We contacted Access early and they helped us every step of the way. That even includes calling one of the French hospitals to simplify a medical consultation for us. GREAT EXPERIENCE. Claim process very smooth.
Lynne B. would recommend this plan to a friend or relative.
45 of 45 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
Allianz Global Assistance Deluxe
This plan worked for both overseas in the United States. It was enough coverage to travel in safety.
Anthony L. would recommend this plan to a friend or relative.
1 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Allianz Global Assistance Classic
Insurance would have covered almost anything that might have happened. Fortunately, completely uneventful trip. Provided great peace of mind - a major benefit of "insurance."
David G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance Basic
Luckily, no need to use the plan, but reassuring to know it was there in case it was necessary to implement.
Marie G. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance Basic
My wife became very ill and we needed to access a doctor in France where we didn't speak the language. We called their 24 hour emergency health line and after 10 minutes on hold were disconnected. We called back and held for 15 more minutes and then we hung up and called American Express Global Assist and were in contact with medical help in less than five minutes. I will never do business with Access American again. Emergency hot line, what a joke. Accept calls collect from outside the USA.. Ever tried to make a collect call from a cellphone in a country where you don't speak the language. if our calls were important to Access America they would have enough agents to answer the phone in at least five minutes.
Robert V. would not recommend this plan to a friend or relative.
47 of 51 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance Classic
I like the one stop shopping and the objective side by side comparison.
Ron M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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