Travel Insurance Reviews Allianz Global Assistance

Allianz Global Assistance, formerly Access America, is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

Customers rated Allianz Global Assistance
4.56 out of 5
3,107
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
tour
Allianz Global Assistance Classic
The only way I would have of really rating this service is if I had had to use it.
William M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Allianz Global Assistance Classic
Having travel insurance is a like a security blanket. It relieves the stress and worry of in case something does happen.
JAMES J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
We have used Allianz for EVERY TRIP over $1,000. It is not only peace of mind, but our insurance has paid of 2 times out of 8-10 times! WELL worth the money, and we won't use any other insurance due to their helpful staff when we have had an issue, as well as prompt emails, and quick and easy checks processed on our claims! Amazing company we use again and again ....and AGAIN! THANK YOU for your service! We appreciate you and glad you are just a click away on another trip! :)
Victoria T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic
I have used this company for many years, have never had to file a claim, but my limited contact was totally satisfactory. Thank you.
Susan B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic
We frequently travel to Vietnam. We both are in our 70s and feel more comfortable being so far from home if we have invested in a modest travel policy. We on two occasions we have needed the benefits of a travel policy. It a modest investment in peace of mind!
Carl B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic Trip Plus
Thanks.
Marcia M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Allianz Global Assistance Basic
Good value and glad I did not have to use it!!
Thanks
JAMES M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
Allianz Global was one of the worst companies I have ever done business with - the claim check was sent to the incorrect address twice, on two occasions they claimed they had not received documentation I had both faxed and e-mailed to them, customer service reps do not convey the correct information from the claims department, and unless you check on your claim all the time you will never know the status. Would never use again.
Brett C. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you were dissatisfied with the claim experience.

    In the future, please consider requesting assistance from an InsureMyTrip Customer Advocate. Our Customer Advocates will contact the insurance company on your behalf to help resolve or minimize claim issues. Our representatives can be reached 7 days a week by calling 800-487-4772.

    Thank you for using InsureMyTrip for your travel insurance needs. We look forward to assisting you in the future.
    May 05,2016
Allianz Global Assistance Basic
15% 0f potential loss is too much to pay.
Esmond D. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you very much for your review. Your Comprehensive plan premium is calculated based on the travelers' ages, the cost of your trip, and the length of the trip, so the premium will be a greater percentage of your premium.
    Apr 19,2016
The trip included a
tour
Allianz Global Assistance Basic
This is somewhat akin to reviewing a meal not tasted. It may look good but can only be accurately judged by eating the meal or using the product.
Richard L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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