Travel Insurance Reviews Allianz Global Assistance


Travel Insurance Quote LinkAllianz Global Assistance, formerly Access America, is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

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Customers rated Allianz Global Assistance
4.57 out of 5
4,817
ratings and reviews
97%
recommended
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Cruise
Filed claim
Allianz Global Assistance Basic
My initial claim was rejected until I provided more info. My claim was for some rather small medical costs, however when I spoke to the Allianz rep, he kept insisting that I provide proof of my rental costs. Finally he spoke to a supervisor that cleared that up. Ultimately I got a small check and a letter that told me that I miscalculated the conversion costs. No further explanation. I never converted anything; I stated everything in pesos, just as I had paid for them and for which I provided receipts. It just made no sense and it wasn't explained. Since it wasn't a large amount of money I decided not to pursue the issue.
Douglas S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Allianz Global Assistance Classic
My claim was handled fairly and promptly.
Ted S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
Hard to say how good or bad a program is,as I never have filed a claim. Not obvious from the verbage in the policy is that you have to go through the process of filing a claim with your insurers (example, health insurance) first, get it rejected by your insurer, and then the travel policy will pay. This implies that you have to have sufficient funds on hand when you travel to foreign countries to pay for expenses. The policy should be better structured to help you if you need help NOW!!!, rather than being reimbursed several months in the future.
Joseph J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
I would never again travel without some sort of travel insurance, and I probably won't use any other insurance company other than Allianz. This is my 5th time with them and I have recommended this company to many of my friends.
Linda S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Allianz Global Assistance Basic
Fortunately, I did not have to file a claim, but was at ease knowing that I was fully covered in case of any incident that would have required me to file a claim.
James L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic Trip Plus
It was comforting to know I had coverage in case. One never knows.
Nancy D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
My tour guide had recommended two other travel insurance companies but I researched and found you and then confirmed that my brother used Allianz also which seemed to provide coverage at better rate. I then told others who were going on the same tour.
Sharon W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
Appreciated the email reminder with contact info right before the trip.
Gary S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Allianz Global Assistance Basic
Thankful that I didn't need it, but peace of mind having it!
Archeva C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic Trip Plus
I didn’t have to put in a claim on this trip. It’s always nice to have piece of mind with being insured.
Margarita M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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