Travel Insurance Reviews Allianz Global Assistance


Travel Insurance Quote LinkAllianz Global Assistance, formerly Access America, is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

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Customers who have visited the United States rated Allianz Global Assistance
4.52 out of 5
624
ratings and reviews
97%
recommended
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Cruise
Filed claim
Allianz Global Assistance Basic
I would use again though I did not have any problems
virginia a. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
Always nice to know you have coverage, but even better if you don't have to use it. Great peace of mind.
Mark S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic
With a one-week vacation, the Allianz plan did not provide much coverage. Our outbound flight was delayed 15 hours, but Allianz won't pay for an alternate flight until after 24 hours. Not much help.
Rodney A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that your flight was delayed. The Allianz Global Assistance Classic plan covers Trip Interruption coverage in the event your airline, cruise line, or tour operator or travel supplier stops offering
    all services for at least 24 consecutive hours where you’re departing,
    arriving or making a connection because of:
    • a natural disaster;
    • severe weather;
    • a strike; or
    • a Federal Aviation Administration (FAA) mandate.

    In the future, please call us at 800-487-4722 so that we can assist you in selecting a plan that best suits your needs.
    Mar 26,2016
The trip included a
cruise
Allianz Global Assistance Basic
Your customer service was superb and the price could not have been better. We really appreciated the fact that we could add additional coverage as our plans finalized. Your representatives were always pleasant and answered promptly. The included coverage for pre-existing medical conditions gave us real peace of mind. We have found our future travel insurance company. As my wife says, "Hope we don't need you, but glad we have you". Thank you.
Michael M. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
We had no claim for the Allianz Global Assistance Basic plan on this trip. On a previous trip we had a claim with the same company that was settled quickly and for more than we had requested for an overnight delay.
Willis A. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
Easy to do.
Therese O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
Good and reasonable rates.
Stephen H. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
The process may have been a little slow (10 business days just to tell me that more information was needed, and then 10 business days to resolve claim) but overall I was pleased to have the claim paid in full. I wouldn't hesitate to use Allianz again, or recommend them to a friend. We certainly didn't want to have to cancel our vacation, but under the circumstances, knowing that the policy was honored in full made it a tolerable situation.
Douglas P. would recommend this plan to a friend or relative.
6 of 7 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Allianz Global Assistance Basic
The plan was reasonably priced and it covered everything we deemed important.
Sean L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
As various issues arose prior to our trip, it was reassuring to know that we had this insurance to cover a cancellation if it occurred.
Richard M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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