Travel Insurance Reviews Allianz Global Assistance

Allianz Global Assistance, formerly Access America, is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

Customers who have and tour rated Allianz Global Assistance
4.51 out of 5
410
ratings and reviews
96%
recommended
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Filed claim
The trip included a
tour
Allianz Global Assistance Basic
Luckily, I did not need to access my insurance. It was valuable for my peace of mind. The cost was half of what the travel company was offering for the same coverage, making it a good value. I will continue to use your company as I continue to travel.
Leslie A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
didn't need to use it; but that's what insurance is for.
Barbara C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Classic
Didn't have to use the insurance, but it was good to know it was available if I did. Since I have not had to use it, I only gave four stars, since I have not dealt with that aspect.
Jeffrey B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
Although I did not need to file a claim, having this insurance provided me with a great deal of peace of mind. Our connecting flight to our international flight was delayed three times and we barely made our international flight to Israel. I kept telling myself that we could resolve this, if necessary, through our Allianz insurance, but we fortunately did not need to do that. One more reason not to travel without trip insurance!
Garrett S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
We purchased the insurance, which we thought was reasonable enough. However, fortunately we did not have to use it. So, we really do not have any experience to report.
Daniel E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
I've never been a big fan of trip insurance and only reluctantly purchased it for this trip. I didn't need it for anything on this trip which is probably a good thing. And since insurance is best at protecting for catastrophic events, I can't really determine if this would have covered me in the event of a medical issue or serious problem. Fortunately. :)

The cost was $80 to insure a $1500 trip. Not outrageous, but, in all my traveling to-date (40+ years, all around the world), I've never used trip insurance before and still am not convinced it's necessary. But, as I age, I guess it might make sense...although beware the pre-existing coverage exclusion if you don't purchase coverage close to when you originally purchase the trip.
Mark P. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
My preference is for this insurance to cost less.

I fortunately had no reason to use it, but was reassured having it in case.

Thank you.
Marie C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Classic
I always buy coverage just in case I need it as I have had in the past. This is reassuring to have it when you travel
Lana C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Classic
Fortunately, I did not need to use the plan, but felt much more secure knowing that should I have an incident/accident, etc. had help. We did have 2 people within our group of 43 that needed medical care -- one was hospitalized and had surgery, the other outpatient care. I am certain some anxiety accompanied this experience both in terms of cost and care. Medical care in Israel is superb by all standards, but still that doubt. I do not know if they had insurance.
Vicki B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
I never used the plan so I'm not sure how well it worked but my main complaint would be that when I purchased the plan early, I requested a written copy to be mailed to me. After a few weeks of not receiving it I called and you said you were not sure why I did not receive it, so you sent another copy which I never received either. I realize you had sent me a e-mail copy but there where many areas that had no phone service of any kind. A written copy would have felt a little reassuring that I had all info I needed in case of an emergency.
Judith M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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