Travel Insurance Reviews Allianz Global Assistance

Allianz Global Assistance, formerly Access America, is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

Customers who have and visited Ireland rated Allianz Global Assistance
4.35 out of 5
20
ratings and reviews
90%
recommended
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Cruise
Filed claim
Allianz Global Assistance Basic
The plan appeared to pretty much cover what might go wrong, and the price was reasonable. I will remember the name of your company and be sure to get quotes from you on future trips.
Frances T. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
Fortunately, we did not need to file a claim on this trip. We have done so on several other trips. They were easy to work with.
JOANNE L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic
Allianz makes endless requests for more and more documentation and will not connect me with an agent to talk to as there is no more documentation I can supply. They set up successive hoops, and they are impossible to reach by phone, forcing customers to go through a series of push-button responses to reach an agent, then keeping the customer on a hold position for exactly thirty minutes before hanging up.
Ann P. would not recommend this plan to a friend or relative.
12 of 13 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry that you are dissatisfied with the claim service you received from Allianz Global Assistance. However, we were pleased to learn that your claim was paid. In the future, please contact InsureMyTrip and request a Customer Advocate if you are experiencing issues with a claim. Our Customer Advocates can help to facilitate communication between the customer and the insurance company and aid in expediting the claims process.
    Sep 14,2015
The trip included a
tour
Allianz Global Assistance Basic
Since we did not have to file a claim, we can't address the issue of how travel insurance pays, but we did have peace of mind knowing our trip was covered. A couple who was supposed to go on our trip had no insurance, and they had to cancel at the last minute due to illness. I would never travel without insurance if I could not take the "hit" financially. We always insure.
Robert P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
All went well, but it was reassuring to know the plan was in place if I needed to call upon it.
Leslie W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Classic Trip Plus
As with all travel insurance plans, I wish they provided coverage for pre-existing conditions at the time the insurance is purchased.
Julia S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. Most comprehensive policies will offer a waiver of pre-existing conditions if you meet the following conditions: You purchase the policy within 10 to 30 days after making your initial trip payment; insure 100% of the pre-paid and non-refundable travel expenses; and be medically fit to travel the day you purchase the policy.

    The best time to purchase travel insurance is right after you put money down towards your trip. Time sensitive benefits include the pre-existing condition waiver, financial default, Cancel For Any Reason and Cancel For Work Reasons.

    If you have any questions regarding the pre-existing waiver or other time sensitive benefits, please call us at 800-487-4722. Our representatives are available 7 days a week and would be happy to assist you.
    Jun 20,2015
The trip included a
tour
Allianz Global Assistance Basic
It was good to know that coverage was available if needed.
Marshall G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
I ended up not using or needing the plan. However, it seems adequate.
Mary J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
Coverage was what I needed and the price was reasonable.
Michael A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Classic
I could not fairly review the Allianz Classic plan as I had no claims on this trip to find out what the insurance plan is really like.
Kenneth A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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