Travel Insurance Reviews Allianz Global Assistance

Allianz Global Assistance, formerly Access America, is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

Customers who have and taken a cruise rated Allianz Global Assistance
4.61 out of 5
290
ratings and reviews
96%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
Allianz Global Assistance Basic
Excellent service and value. Excellent no hassle claim process. Death of sister-in-law caused $4400 cost which Allianz covered promptly and professionally.
Ronald M. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
Allianz Global Assistance Basic
The website was fast and easy to use, and the price was lowest I found for the coverage we needed.
Louis W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Allianz Global Assistance Basic
When my husband fell and hurt his back on our vacation, it was comforting to know that I had the insurance in case it was really serious. As it turned out, he was just severely bruised.
Katherine J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
I used Allience many times and will do so in the future. I have filed claims and was very satisfied. For this trip I received confirmations with many inaccuracies which were never corrected as promised. Since I had no need to file a claim this was not a problem.
Doris B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Allianz Global Assistance Basic
Didn't need to access this coverage, so I can't speak as to how well their claims service works. The cost appeared reasonable for the coverage provided.
George R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Allianz Global Assistance Basic
Hard to tell how good the insurance is since we did not use it. But I do believe it would help us with a problem.
Thanks
Samuel M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Allianz Global Assistance Classic
I was glad to have this coverage, but even happier that I didn't have to use it.

As always, InsureMyTrip made this an easy process.
Kay S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Allianz Global Assistance Basic
Bag was delayed and had to stay at hotel while waiting for bag to arrive. My trip home was interrupted home and supposedly hotel is not covered by baggage delay. Unbelievably disappointed.
Colleen S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that your luggage was delayed on your return home. It is true that neither Baggage Delay or Travel Delay benefits would cover the cost of an unexpected hotel stay due to delayed luggage.

    The Allianz Global Assistance Basic plan reimburses up to 200 USD for the purchase of reasonable essential items for you to use until your baggage arrives if your common carrier, hotel or tour operator delays your baggage for 24 hours or more. You must report the loss and file a claim with the common carrier, hotel or tour operator.

    Thank you for using InsureMyTrip for your travel insurance needs. We look forward to assisting you in the future. Please call us at 800-487-4722 if you have any questions or concerns.
    Jun 27,2016
The trip included a
cruise
tour
Allianz Global Assistance Basic
It was nice knowing I was covered in the even of an emergency while traveling. The price was reasonable and thank goodness I didn't need to file a claim. This is my 3 rd trip using AGA and I will us again on my 2017 trips.
Lloyd A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Classic
Allianz was easy to do business with especially since I didnt make all my travel decisions at once. I could incrementally increase the coverage as my plans were developed.
Janet S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.70)
  3. Nationwide
    (4.65)
  4. MEDEX
    (4.61)
  5. RoamRight
    (4.61)
  1. RSA Insurance
    (5.00)
  2. GeoBlue
    (4.68)
  3. Crum & Forster - Travel Insured International
    (4.64)
  4. IMT Services
    (4.60)
  5. Travelex
    (4.59)