Travel Insurance Reviews Allianz Global Assistance

Allianz Global Assistance, formerly Access America, is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

Customers who have rated Allianz Global Assistance
4.54 out of 5
1,224
ratings and reviews
96%
recommended
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Cruise
Filed claim
Allianz Global Assistance Basic
Although we didn't need to use it, we were glad it was there just in case.
William C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
Allianz customer service was nice to deal with. They are helpful and answered all my questions to my satisfaction.
Minerva R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
We purchased the Allianz Global Assistance Basic plan to cover our overseas trip in October 2016. We needed to cancel the trip due to a health emergency of one of the insured travelers. We filed for reimbursement of the nonrefundable portion of our canceled flight ticket. The Allianz representative provided highly effective and polite assistance over the phone about how to file the claim. Uploading the supporting documentation and filing the claim online were very easy and straightforward. Allianz sent me sufficient status update via email, and I received a check of the entire claimed amount in about a week. Great and reliable service. Thanks very much!
Maria L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Allianz Global Assistance Classic
When I travel outside the US I am only concerned with emergency medical situations. This plan covered that and was very reasonably priced. I will definitely use Allianz in future.
Anita R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
Thank goodness we never had to use the insurance while we were away. Just had peace of mind that we were covered in case anything went wrong.
Anthony S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic
The cost seems a bit high since I am sure that a strong majority of people never need to file a claim. The car rental option should have a higher maximum value. $40,000 does not cover a decent rental vehicle.
Donald G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
Compound leg fracture prevented travel. Allianz handled the claim promptly and paid the full amount specified in the claim. No followup necessary on our part once the claim was submitted. We've already bought a policy with Allianz for our next trip. Highly recommend this insurance company.
Ronald z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
Although not needed this time, it is a great feeling knowing you have the insurance if needed.
Bonnie C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic
I appreciate the complete paperwork that you sent, and that you sent me a reminder just before my departure date.
Binnie T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
We did not have to make a claim but we are confident, based on past experience, that Allianz, had we needed to do so, would have looked out for our interests and treated us fairly and well.
Noreen L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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