Travel Insurance Reviews Allianz Global Assistance Basic

The Allianz Basic plan is designed for travelers who prefer affordable coverage, including trip cancellation, pre-existing medical condition coverage, lost/damaged baggage benefits, and 24-hour assistance. It's great for weekend getaways and overnight trips.

To learn more, see the Allianz Basic product page.

Customers who have visited France rated the Allianz Global Assistance Basic plan
4.47 out of 5
110
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
Allianz Global Assistance Basic
We were very fortunate, that we had no delays, missed flights or lost luggage for this trip to Europe. We went on a river cruise & one couples luggage didn't arrive for 6 days. The airline knew the luggage was in Amsterdam but made no attempts to get luggage to customers sooner. Another couple on a past trip fell on slippery cobble stones from rain & wife broke wrist & elbow on opposite arms. Required surgery & 13K to pay before leaving hospital. Several other couples with lost luggage for shorter periods on this trip also. None of the couples mentioned had insurance.
We have had delays over 24 hrs, lost luggage up to 3 months, etc on past trips. air travel today is so "Not fun" that chances are greater that something is going to happen eventually. we never took out insurance in the past but now we do, just worth it to know assistance is available if you need it.
Sandra P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
my claim was reported in euros ( which is what the allianz told me to do) and i was paid in USD, so i needed to recontact them to get the corrected amount. they did this with no delay.
nancy m. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Allianz Global Assistance Basic
I didn't need it, but I was glad to have it.
Edward H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
As long as there is no claim filed, everything is fine!!!!
Didier P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
I had no problems overseas and never had to request assistance -- but I felt such relief in knowing that if it had been necessary, Alianz would have been there for me. As someone who travels alone, such peace of mind is priceless. I plan to use Allianz whenever and wherever I travel in the future. Bravo for your great customer service team.
Kristine Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
without having made a claim it is impossible to say how good or bad this insurance plan was.
Thomas W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
My only problem was the lack of info on rental-auto coverage, I.e. that I could have purchased coverage. No harm occurred, I'm happy to say, but I would've liked to know my options in advance of the trip. Otherwise, having the policy made me feel much more secure during the trip.
Joanne F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you very much for bringing up this issue in your review.

    Allianz Global Assistance does offer Rental Car Collision/Loss as an optional coverage in their plans. You can review this offering when comparing your quotes. The additional premium will be shown in parenthesis following the coverage. If you forget to include the coverage when purchasing the plan, you may always add it later with an email request.

    Please also remember that you may call customer care at (800) 487-4722 for assistance when quoting.
    Apr 09,2017
The trip included a
cruise
tour
Allianz Global Assistance Basic
When my husband fell and hurt his back on our vacation, it was comforting to know that I had the insurance in case it was really serious. As it turned out, he was just severely bruised.
Katherine J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
Did not need to use but always felt good to know I had insurance.
Ann B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
Because I did not have occasion to use the policy, I was totally satisfied!
Karen B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.68)
  3. MedjetAssist
    (4.64)
  4. Nationwide
    (4.63)
  5. MEDEX
    (4.61)
  1. GeoBlue
    (4.70)
  2. Allianz Global Assistance
    (4.54)
  3. Crum & Forster - Travel Insured International
    (4.51)
  4. Travelex
    (4.50)
  5. Berkshire Hathaway Travel Protection
    (4.48)