Travel Insurance Reviews Allianz Global Assistance Basic

The Allianz Basic plan is designed for travelers who prefer affordable coverage, including trip cancellation, pre-existing medical condition coverage, lost/damaged baggage benefits, and 24-hour assistance. It's great for weekend getaways and overnight trips.

To learn more, see the Allianz Basic product page.

Customers who have visited Italy rated the Allianz Global Assistance Basic plan
4.42 out of 5
149
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
tour
Allianz Global Assistance Basic
Hard to say how good or bad a program is,as I never have filed a claim. Not obvious from the verbage in the policy is that you have to go through the process of filing a claim with your insurers (example, health insurance) first, get it rejected by your insurer, and then the travel policy will pay. This implies that you have to have sufficient funds on hand when you travel to foreign countries to pay for expenses. The policy should be better structured to help you if you need help NOW!!!, rather than being reimbursed several months in the future.
Joseph J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
Fortunately, we did not need to use it, but it did provide peace of mind.
James H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
Did not have to use the policy for any reason.
ANTHONY T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
A good plan with limits within the ranges of anticipated costs.
Clifton P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
Used it once before and had a good experience when I had to collect for a plane ticket we could not use due to illness. This seemed expensive, but I went with your company because of the speed and ease with which it had dealt with the previous trip.
Sally L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Kyle
    Photo
    Thank you for providing feedback on this policy.

    Each Company will base the premiums of their plans by 3 main factors; (1) the ages of the travelers, (2) the length of your trip from home to home and (3) the total cost of your pre-paid trip cost. As the traveler's ages change, trip costs increase or the length of the trip is extended, the prices will also change accordingly.

    Please feel free to give us a call when you plan your next trip. We have licensed representatives available 7 days a week to help find the best policy for you, at the lowest premium. We can be reached at 1-800-487-4722.
    Apr 27,2018
The trip included a
tour
Allianz Global Assistance Basic
I filed a claim against by policy after a broken wrist prevented me from making a trip to Italy. My claim was processed during the time promised after my supporting documents were received and I was very pleased with the processing process. The only thing that makes give 3 stars instead of 5 is that the website gave me errors when I tried to upload my supporting documents and it took several tries before I received an acknowledgment that my documents were received via e-mail which delayed my claim reimbursement. If that process had not been so frustrating, I would be given a 5 star rating without hesitation!
Nikki D. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
Luckily didn't need to use it, glad I had it in case I did.
Ruth B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Allianz Global Assistance Basic
A very big hassle if your bags are lost and you want reimbursement. They want copy of receipts for everything.
ARTHUR D. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that your luggage was lost.

    The Allianz Global Assistance Basic policy does include Baggage Loss benefits. Receipts and documentation are required to support a claim. This policy has a maximum of 500 USD per person for Baggage Loss and is covered as follows:

    "Actual price, actual cash value, repair or replacement (whichever is less):
    • actual price is the amount it would cost to buy a similar item.
    • actual cash value is the amount the item is worth based on its current market value. If you don’t have an original receipt, we’ll cover up to 75% of its current market value.
    • repair or replacement is the cost to repair or replace the item."

    As your plan states, they will cover up to 75% of the item's current market
    value if you do not have a receipt. However, you still need to provide a list
    of the items lost or damaged.

    If you have any additional concerns, please contact our office at 800-487-4722 where a licensed representative would be happy to help you.
    Mar 12,2018
Allianz Global Assistance Basic
Very easy to purchase a plan online and reasonable rates, with comprehensive insurance coverages, per my needs.
Evelyn S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Basic
The plan gave us peace of mind, luckily we didn't need to file a claim.
Michael F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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