Travel Insurance Reviews Allianz Global Assistance Basic

The Allianz Basic plan is designed for travelers who prefer affordable coverage, including trip cancellation, pre-existing medical condition coverage, lost/damaged baggage benefits, and 24-hour assistance. It's great for weekend getaways and overnight trips.

To learn more, see the Allianz Basic product page.

Customers who have visited the Caribbean rated the Allianz Global Assistance Basic plan
4.70 out of 5
210
ratings and reviews
99%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Allianz Global Assistance Basic
Overall I was happy with the plan. The on-line submission was fairly easy & the claim I filed was eventually paid out (although it took two submissions & several calls). My only real complaint is that I was unable to talk to the "adjuster" (person who was making a determination on my claim) directly so had a hard time figuring out what he needed to pay out the full amount. This delayed the process & made it a lot more time consuming/difficult for me. Other than that I am completely satisfied.
Rebecca T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
Just knowing that trip was covered gave peace of mind.especially when your traveling with another person and possibly of not being able to travel due to illlness or unforeseen circumstances
Kathleen D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
Not needed to be used this trips but always have the insurance just to for the unknown
Lenore N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
Allianz was fantastic! My souse passed away and I had to cancel our cruise. The cruise line was not going to give us any money back, so I am so glad I used Allianz Insurance and I just received a refund- in only 3 weeks! I will tell everyone to use them & insuremytrip!
Howard F. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
Thankfully we did not need to file a claim. However the piece of mind was priceless.
Michael C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
We unfortunately had to cancel our cruise 24 hours prior to departure due to my husband winding up taking an ambulance trip from home to the emergency room. He wound up remaining at the hospital for a day. Allianz was terrific. They handled our claim swiftly and we had 100% reimbursement of our lost cruise expenses deposited in our bank within 10 days. Couldn't have been easier to deal with them. Thank you!
Penny W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • KennethW
    Photo
    This is my review and I meant to say ALLIANZ was great. This was not an AIG policy.
    Feb 14,2018
The trip included a
cruise
Allianz Global Assistance Basic
I had to cancel a cruise and was able to do that twice without much paperwork. I was satisfied with the service & coverage. Thank you
Linda M. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
Have never needed to claim...just happy to have peace of mind. Have known others that have been very happy with claim response.
Judith D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Allianz Global Assistance Basic
Luckily, we did not have to use the insurance but felt better having it. People on the phone that we talked to were very helpful and nice.
If we go again, we will get back to you but now glad to be home.
Alfred C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Basic
I did not need to use the plan so I presume it satisfied my needs.
John B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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