Travel Insurance Reviews Allianz Global Assistance Basic

The Allianz Basic plan is designed for travelers who prefer affordable coverage, including trip cancellation, pre-existing medical condition coverage, lost/damaged baggage benefits, and 24-hour assistance. It's great for weekend getaways and overnight trips.

To learn more, see the Allianz Basic product page.

Customers who have visited Vietnam rated the Allianz Global Assistance Basic plan
4.47 out of 5
14
ratings and reviews
100%
recommended
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Cruise
Filed claim
The trip included a
tour
Allianz Global Assistance Basic
Again, I had an awesome trip and felt well satisfied with the coverage and the price which was less than half of
what was offered by the group I traveled with. Fortunately, I did not half to use the insurance but I had the peace of mind
that if I needed help I would receive it. Thank You
Leslie A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
It is simple but have never filed a claim so not sure how well it really covers me.
Steven R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Basic
The instructions on how to fill out section that determines the claim amount was lacking. I called the claims phone number to get some guidance. Due to the heavy accent of the person answering, I was unable to understand half of what was being said. Later I found out that I did not fill the section correctly, and I had to refile an amended claim.
Brian L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Carol
    Photo
    Thank you for your 4 star review for your Allianz Basic plan. Although we are sorry to hear that you had difficulties when submitting your paperwork, we are pleased to see that your claim was settled and paid according to your policy terms.

    Please feel free to call Customer Care (800) 48704722 for assistance. InsureMyTrip is available weekday 7:00 AM to midnight ET and weekends 9:00 AM to 9:00 PM.
    Jan 24,2018
Allianz Global Assistance Basic
Due to an unforeseen illness, we had to cancel this trip, and in the end Allianz came through completely for us. So we were satisfied with that result. However, it took over 5 weeks to receive the payment because additional documents were required beyond what the website initially stated. Anyone using this plan should expect a fairly lengthy processing time.
Barbara L. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
Allianz Global Assistance Basic
I would recommend the product with the caveat that we didn't submit a claim. Purchasing insurance says little about the company - how a claim is processed says a lot.
Peter V. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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